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Longo Toyota - Service Center

El Monte, CA

4.7
1,223 Reviews

1,223 Reviews of Longo Toyota - Service Center

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November 12, 2023

Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by Raymond.tsui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Valeanu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

November 09, 2023

Good morning Great service but it the technician 5 hours to have it done Thanks More

by salsaleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Longo Toyota responded

Thank you for sharing your viewpoint and helping us be a better ran dealership in the future. Your feedback has been shared with our Svc Mgmt and Shop Foreman's.

November 08, 2023

I love servicing my car at Toyota Longo, my experience is always great. I want to particularly thank Zech, Jay and the rest of the team for thanking care of me my last visit; they fixed up my brakes and they More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zech, jay? (I think was his name, wears glasses)
Nov 08, 2023 -

Longo Toyota responded

What a great way to start our day @ Longo Toyota - Thank you Sandy for your kind posting on DealerRater and we'll make sure Zech | Jay receive a copy of this posting, it's going to make their day... Happy Holidays and hurry back...

November 05, 2023

I always come here to service my car. They’ve got good quality service, fast and efficient. More

by rhythmixmymy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Longo Toyota responded

Thank you for entrusting the team at Longo Toyota with your servicing needs.

November 03, 2023

Never disappoint. I’ve owned both Lexus and Toyota. Their service has always been amazing. More

by Heywu827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Nov 06, 2023 -

Longo Toyota responded

Thank you for your positive review and feedback on DealerRater, we're honored to serve you - Team Longo

November 02, 2023

Service was quick and Joseph Perez was very welcoming. I felt right at home. Will definitely be coming back to Longo Toyota for my future vehicle services. More

by WJCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Perez-Baez
Nov 03, 2023 -

Longo Toyota responded

Thank you for entrusting Joseph | Longo Toyota with your auto care needs. Make it a great day - Team Longo

November 01, 2023

Number one , good service , reliable place , this dealer ship is the best in California , I am a customer since 1989. More

by Ipalomera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Longo Toyota responded

Wow.... We want to say THANK YOU for your loyalty to Longo Toyota. We're certainly honored you have selected Longo for your auto care needs. Have a great week!

November 01, 2023

Service at Longo Toyota is excellent. Ariel recommended services that keeps my Highlander in tiptop shape. Her approximate time that my car would be done was exactly on point with up to d More

by Trinh Maxfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Longo Toyota responded

Thank you for your great rating and review on DealerRater. Make it a great day - Team Longo

November 01, 2023

Great experience! Augustine was very professional. I bought new tires and had other things done on my Highlander. More

by gizzy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Longo Toyota responded

We're so honored you stopped by and Thank You for entrusting Agustin with your auto care needs.

October 27, 2023

Excel in customer service & customer satisfaction. From the moment of first contact til the last person saying thank you for business. They all greet you with a smile and good morning or afternoon. More

by AngieB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Longo Toyota responded

Longo Toyota is certainly smiling from ear-to-ear this morning - Thank you Angie for this amazing posting and we're honored to serve you

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