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Longo Toyota - Service Center

El Monte, CA

4.7
972 Reviews

972 Reviews of Longo Toyota - Service Center

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August 16, 2022

Great fast dealership got in and my service advisor was great in helping me to with what service I needed More

by 4pjmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota with your car care needs.

August 16, 2022

Spacious service bay, friendly staff, nice waiting & viewing area, love the paperless check in & check out More

by shah_jj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Longo Toyota responded

Thank you for posting your experience @ Longo Toyota on DealerRater - Make it a great day and hurry back!

August 11, 2022

Clean, friendly and easy when taking care of my needs on my vehicle Good Job Longo More

by Irene Molina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Longo Toyota responded

We're honored to have been chosen to handle your servicing needs on your Toyota. Make it a great day and hurry back - Team Longo

August 09, 2022

Service is surprisingly efficient, and thorough. All team members are hard working and pleasant. I trust my car's care with Longo. I have used them for many years. More

by nursevik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Longo Toyota responded

From all of us @ Longo Toyota - we're honored to serve you and please hurry back - Team Longo

August 09, 2022

Excellent service and Alex Ayala good customer service he explained everything about my Camry thank you More

by Liliana1893
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Longo Toyota responded

Thank you for entrusting the service team @ Longo Toyota to handle your auto care needs.

August 07, 2022

Did an excellent job on tinting the windows on our car, We have been going to Bruce the service advisor advisor for a long time, he is outstanding More

by dsalomon28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota Svc Dept with your servicing needs. Make it a great day, stay cool and hurry back - Team Longo

August 05, 2022

Great service they really take care of your car and you don’t wait long More

by Ipalomera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota

August 05, 2022

Always prompt, efficient, personable and respectful. I have been coming here to get my car serviced since 2003. More

by sushimaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Longo Toyota responded

THANK YOU for being the most important part of our business and here's to many more years - Team Longo

August 04, 2022

Love Longo because of professional service. This time I worked with Alberto Mariscal and Nicole the receptionist. Nicole was very helpful and patient. We forgot a satchel in waiting lounge. Whe More

by puzzlemaker17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Last trip to parts dept Ruben was great, Alberto Mariscal
Aug 04, 2022 -

puzzlemaker17 responded

No message

August 04, 2022

Excellent customer service, spacious waiting area while car in service, and the service adviser was very attentive and caring. More

by Mamanga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lesley Torres
Aug 04, 2022 -

Longo Toyota responded

We're honored to serve you - Team Longo

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