Back

Longo Toyota - Service Center

El Monte, CA

4.7
1,223 Reviews

1,223 Reviews of Longo Toyota - Service Center

Sort by
January 04, 2024

Agustin was perfect! He answered all my questions about my vehicle and my car was ready before the estimated time More

by Robert Wiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota's service department and happy knowing the team got you back on the road with peace-of-mind. Happy New Year.

December 30, 2023

Service department changed there check up system. It’s fast & it works. Way to go Longo. More

by razo_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Longo Toyota responded

Happy New Year and thank you for sharing your service visit online. Team Longo Toyota

December 26, 2023

They are good when it comes to service. They explaine to you first what is supposed to be done before doing it. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Longo Toyota responded

Thank you Jane for entrusting Longo Toyota & Mandi with your servicing needs. We'll see you in 2024

December 25, 2023

I have went to few other Toyota dealers and I always come back to Longo Toyota even tho I live 45 mins away now. Edward D, made the process easy. Thanks Longo for always making things so simple . More

by Sam hov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Dec 26, 2023 -

Longo Toyota responded

We know you've driven past a few dealerships on the way into Longo Toyota and we're humbled. Thank you for driving to our dealership and have a Happy New Year

December 23, 2023

Excellent service & support by Advisor Mandi & Technician Chris. Longo Toyota is an outstanding Dealership that provides an atmosphere of customer appreciation. More

by williamagopian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Service Technician
Dec 26, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota for your servicing needs and we're humbled to serve you. Happy New Year

December 22, 2023

Service adviser Noli was great and help me navigate a couple service issues and recalls More

by JESSIE.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota Svc Dept & Happy Holidays

December 22, 2023

I drive over 100 miles for the service department at Longo. They take such good care of me and always do a marvelous job. More

by BB Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Su
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Longo Toyota responded

THANK YOU * THANK YOU* THANK YOU BB Smith for your trust and loyalty to Longo Toyota. We know you must have passed a few dealers on the way into Longo, and we can't express enough how humbled we are to serve you. We will see you in 2024 and Hapy Happy Holidays.

December 22, 2023

Eric chung is the best advisor so kind and helpful very responsive and kind BEST More

by Kalani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Longo Toyota responded

Thank you for coming to Longo Toyota and happy knowing Eric and the service team took wonderful care of you. We will see you in 2024 and Happy Holidays

December 19, 2023

I made appointment for service and they got me out of there in only two hours More

by bsain351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Longo Toyota responded

Thank you for acknowledging Longo Toyota Svc Dept dedication on reducing service times for our guests. We're honored to serve you and we will see you in 2024 - Happy Holidays Bsain351...

December 15, 2023

Thanks for all the help and excellent work on my car longo the best in the west More

by senoman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Guerrero
Dec 15, 2023 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your auto care needs. Please have the Merriest of Holidays and we will see you in 2024!

Dec 16, 2023 -

senoman5 responded

HAPPY HOLIDAYS TO LONGO TOYOTA AND HAPPY NEW YEAR LOOK FORWARD TO 2024 😃

...
45
...