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Longo Toyota - Service Center

El Monte, CA

4.7
1,223 Reviews

1,223 Reviews of Longo Toyota - Service Center

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April 04, 2024

Excelente service I give them a 100 % I do not know what else to say More

by lourdesingelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bernal
Apr 04, 2024 -

Longo Toyota responded

Thank you for entrusting the team @ Longo Toyota, we're humbled to serve you

April 01, 2024

Good prompt courteous service. Staff are professional and very responsive. And Starbucks and wireless service help. More

by Ravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Longo Toyota responded

Thank you for your recent visit to Longo Toyota. It's our pleasure to service you, we appreciate your kind posting - Team Longo

March 30, 2024

Went in for an oil change. Fast service!!! Done in under an hour, will definitely be back. More

by Jmor90640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Longo Toyota responded

Thank you for the shout out on DealerRater - Longo Toyota

March 29, 2024

Best dealer around so much help and friendly people quick and reliable service always on time More

by Erickadrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Longo Toyota responded

Thank you for entrusting our company (Longo Toyota) and team (Max) with your servicing needs. Hurry back and Happy Easter

March 29, 2024

Service department Daniel Perez gives great customer service and looks after the customers needs. Loo forward to my return More

by Alex.pepi
Recommend Dealer
Yes
Employees Worked With
Daniel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Longo Toyota responded

What a great way to start off our Friday - Thank you for the shout out on DealerRater - Team Longo Toyota

March 28, 2024

The service was good. I was notified of everything before my service and during. Everything was clearly communicated. More

by dacastro807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan
Mar 28, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota for your auto care needs. Hurry back and Happy Easter

March 28, 2024

Service rep with professional knowledge and patient explanation. Fast communication. Thinking in client’s shoes. Very considering. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Longo Toyota responded

From all of us @ Longo Toyota, we're honored to serve you and happy to read of the caring attention provided by the team. Happy Easter.

March 28, 2024

Jerry in the body shop was extremely helpful and courteous in answering our questions and helping us out. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Luu
2.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Zhou
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry
Mar 28, 2024 -

Longo Toyota responded

Thank you for sharing your Collision Repair Services online and happy Jerry took amazing care of you

March 27, 2024

I’m pleased with the service department management team. A service representative had a service performed on my 2004 Sequoia without my authorization. However, the service manager corrected this situation More

by Dennis1868
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Longo Toyota responded

Thank you for helping us be a better ran company @ Longo Toyota and happy knowing you were able to speak with a manager on duty. If you ever do have any questions and or concerns, please know as you witnessed, our managers are always here to listen.

March 25, 2024

Longo Toyota has been my favorite for the last 40 years ! Service is excellent. Max was the greatest ! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Longo Toyota responded

Thank you so much Mike for your ongoing loyalty with Longo Toyota - WOW, that's amazing.

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