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Longo Toyota - Service Center

El Monte, CA

4.7
1,223 Reviews

1,223 Reviews of Longo Toyota - Service Center

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July 10, 2024

Always professional and courteous. Helpful, in explaining everything to the customer. Outstanding leader an asset to Longo Toyota. More

by kpworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Longo Toyota responded

Longo Toyota is always here to take wonderful care of you. Hurry back!

July 09, 2024

Very helpful. Did not take long. Nice waiting area. Alex was very nice. Alex explained everything to me. I’m very satisfied with the work. More

by Rich9090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota Service Center and please hurry back...

July 09, 2024

I m satisfy with your service. Will definitely recommend to friends & family. Thank you so much. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Please keep spreading the word, Longo Toyota can never have enough business and we're thankful for you and your support

July 09, 2024

Always a good experience at Longo. Have been a customer for nearly a decade and they always take care of me. Appreciate the for services and staff, especially Mandi Davis. She’s awesom More

by Ilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Mandi's guests are very important to her and she always strives for excellence. We're happy you were able to witness this during your recent service visit @ Longo Toyota

July 09, 2024

I was very satisfied with the service I received on my last visit to Longo Toyota More

by Mzalmamtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zechariah Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

We're honored to serve you and your auto care needs - Make it a great day and hurry back

July 09, 2024

Friendly and helpful service. James V explained what kind of service I need, procedures and all very understandable. More

by miyukiish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heecher Kim
Jul 09, 2024 -

Longo Toyota responded

We're delighted to read of the caring attention provided by James @ Longo Toyota Service Center and please know if you ever have any questions, we're just a phone call away

July 09, 2024

Excellent service employees very knowledgeable what they doing . Righ on time I am very satisfied More

by Matamario59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Service Center and we'll see you in another 5K miles or 6M whichever comes first

July 09, 2024

The service was excellent and the time it took to complete the maintenance and repair was excellent. More

by jay from W Covina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota responded

Thank you Jay from W. Covina for the shout out on DealerRater and we're humbled to be your go-to dealer - Longo Toyota

July 08, 2024

I love Longo, Frances was so professional and a sweet heart! Longo is pricey but worth it! I’ve had my van for 20years!!! More

by Nbooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frances Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Longo Toyota responded

We never want you going anywhere else but Longo Toyota for your servicing needs and so happy knowing Frances took amazing care of you. Make it a great day and hurry back

July 07, 2024

Getting my car serviced oil and it took 2-3 hours when I received my car the light was on when I questioned it the work was not completed they apologized and I had to wait an additional 30-45 minutes I hear More

by Pebbles.hunter.mh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 09, 2024 -

Longo Toyota responded

Thank you for allowing us to extend our apology online. Our Service Manager, Matthew Menendez tried reaching you today, July 9, 2024 but was unsuccessful. At your convenience please return his call at the number listed on your voice mail. If unable to retrieve his contact information is D: 626.652.3614 or E: matthew.menendez@longotoyota.com. We look forward to regaining your trust

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