1,222 Reviews of Longo Toyota - Service Center
Over all is ok, the only thing I am not happy is the intake person who has no knowledge about the car that I have then refereed to manger, but manger said that this issue ( dash display is dark) is norm intake person who has no knowledge about the car that I have then refereed to manger, but manger said that this issue ( dash display is dark) is normal and lots of ppl have the same issue . Maybe due the to dimmer control which I don’t think is related to that. Honestly I will think my car should be checked or stated in writing so that technician will know and maybe is the software gitch.. I hope that this should be reflected More
I get my car serviced here. The staff who’s been helping me all these years have been super helpful and I’ve always been pleased with the service they provide to my car. The staff who’s been helping me all these years have been super helpful and I’ve always been pleased with the service they provide to my car. More
LOVE MY RAV4HYBRID! LOVE THAT THE FIRST 5 SERVICES ARE FREE!! In at 1:45 pm for 1st service, out by 3:30pm! LOVE THAT THE FIRST 5 SERVICES ARE FREE!! In at 1:45 pm for 1st service, out by 3:30pm! More
Always a pleasure getting my car maintenance at Longo. Max was very helpful and thorough, explaining what my car needed and providing options. The estimation of wait time are accurate. Max was very helpful and thorough, explaining what my car needed and providing options. The estimation of wait time are accurate. More
I’m always happy with their Service Alex Leyva is a very nice and great person he is always very helpful and is always there if I need anything I really appreciate how attentive Alex is thank you for the gr nice and great person he is always very helpful and is always there if I need anything I really appreciate how attentive Alex is thank you for the great service and great employees. More
The men there were sexist and disrespectful. Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my tim Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my time.truly thank you for your Blantant disrespect. More
Longo Toyota is a great dealership, my immediate family only uses this dealership because they are so customer friendly. only uses this dealership because they are so customer friendly. More
Have been a Longo customer for nearly30 years. The quality of the customer service and workmanship remain excellent. Agustin was great and took my concerns seriously. Five stars all around. The quality of the customer service and workmanship remain excellent. Agustin was great and took my concerns seriously. Five stars all around. More
I recently had my RAV4 serviced at this location. After being approached by 2 different Service Consultants who seemed helpful enough until I realized they weren’t going to assist me, Sam Ng approach After being approached by 2 different Service Consultants who seemed helpful enough until I realized they weren’t going to assist me, Sam Ng approached me. He was very pleasant and helpful. I told him about a faint, inconsistent squeak in the steering wheel. Sam kept me posted when my maintenance service was completed and kept me up to date with the steering wheel issue. Sam also knew I had other commitments & allowed me to use an Enterprise car so that I wouldn’t be stranded at Longo for the entire day. Anthony and Carlos at Enterprise were very helpful as well. Thank you Longo for your Excellent Customer service! More
I keep returning to Longo Toyota because of the service. I appreciate the waiting area, I’m able to do my work, while I wait for my vehicle. Mandi is always provides superior knowledge and assistance, alway I appreciate the waiting area, I’m able to do my work, while I wait for my vehicle. Mandi is always provides superior knowledge and assistance, always extremely helpful and answers all my questions. More