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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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August 15, 2023

I’ve been taking my vehicles to Longo for a couple years now. I always get very good service. My service advisor. Cecilia is fantastic. Always very professional, courteous, and friendly. My recent service s More

by engin22001@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Longo Toyota of Prosper responded

We cannot wait to share this posting with Cecilia and the Svc Mgmt team, boy is this going to make their day. From all of us @ Longo Toyota of Prosper thank you for visiting our dealership.

August 10, 2023

Weston is an excellent service advisor. Recommended 100% for all his enthusiasm and knowledge. He helped me with my truck and provided continued information throughout the whole process. More

by riccardjsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Longo Toyota of Prosper responded

What a great way to begin our Friday @ Longo Toyota of Prosper. We're smiling from ear-to-ear...

August 10, 2023

Great store to get service completed. Been coming here since they opened. Please keep up the great work and customer focus. More

by RE
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Longo Toyota of Prosper responded

Make sure you come back and see us soon - Team Longo Toyota of Prosper Svc Dept.

August 09, 2023

Great customer service with reasonable pricing. Service advisor Kenneth James I always does a good job a good More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Longo Toyota of Prosper responded

Thank you Frank for your rating and review about your service visit @ Longo Toyota of Prosper. Have a wonderful rest of your week and hurry back

August 08, 2023

Friendly and professional great customer service. Will recommend to everyone to come to this dealer More

by maria.f.lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Longo Toyota of Prosper responded

Thank you for stopping by Longo Toyota of Prosper Svc Dept and we're honored to have earned your future business.

August 02, 2023

Professional, courteous and friendly team. They provide reliable and timely service. Definitely my preferred dealership for service and repairs. More

by Deeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper Svc Dept.

July 29, 2023

Great service and team. Appointments are easy to schedule and wait isn’t long. Would recommend. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Longo Toyota of Prosper responded

Thank you for the shout out on Dealerrater and delighted to read of the caring attention provided by Kenneth and the Svc team @ Longo Toyota of Prosper

July 26, 2023

The team members are friendly and have integrity. They did not recommend anything that was not necessary. More

by Nicole from Frisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Longo Toyota of Prosper responded

Thank you Nicole for driving to Prosper and visiting our store @ Longo Toyota. We know you must have passed a few dealers and we're honored you've selected Longo | Weston to handle your auto care needs. Make it a great day!

July 25, 2023

They are so friendly, professional and make feel great on every visit. Also, let me add that I drive 4 hours to let this wonderful dealerships awesome service. Kathy Long Haughton, Louisiana More

by KatLong59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've selected Longo Toyota of Prosper | Doug to handle your auto care needs.

Jul 25, 2023 -

KatLong59 responded

Longo/ Doug is the “BEST “ ever!

Jul 25, 2023 -

Longo Toyota of Prosper responded

We're smiling from ear-to-ear - TY so much

July 18, 2023

I can see the improvements a lot. People are very friendly there. That’s the reason I want to go to your place even though it’s far from my home. More

by Catherina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Longo Toyota of Prosper responded

Thank you Catherina for sharing your viewpoint. Longo Toyota of Prosper is always working diligently on our processes so all our guests continue to enjoy their visits (sls|svc). Make it a great day!

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