Longo Toyota of Prosper - Service Center

Great service and the dealership is very helpful and honest. I highly recommend them and I drive 45mins to get to this one when there is another Toyoya dealership much closer honest. I highly recommend them and I drive 45mins to get to this one when there is another Toyoya dealership much closer More

We have been doing our service at Longo Toyota since they opened and even though they happen to be closest to our home, I'd be willing to drive further because of how good they have been to us through the ye opened and even though they happen to be closest to our home, I'd be willing to drive further because of how good they have been to us through the years. Kenneth James has been our service consultant and I sincerely hope he stays for many years to come. We just had our 4Runner serviced. We had a flat tire a day before bringing it in. The service technician said it could be patched. We decided to do it. They patched it and put the spare back in place and put the jack / tools all back up very nice and neat. That was greatly appreciated. It's the little things that add up and I greatly appreciate the attention to detail the service group has at Longo Toyota. More

I had a very good experience. Great attention, fast service, setting the expectation, and very courteous. Great attention, fast service, setting the expectation, and very courteous. More

Since my first visit for my 2022 Tundra Platinum, Weston has been my go to for any of our service visits at Longo Toyota of Prosper. He has since serviced all of our Toyota vehicles. He keeps you up to date has been my go to for any of our service visits at Longo Toyota of Prosper. He has since serviced all of our Toyota vehicles. He keeps you up to date on all things service and is willing to take the time to listen to the any issues. He communicates in a timely and professional manner and ensures that we are 1,000,000% satisfied with the end result of any of our service visits. More

August 2023: Keneth James my service advisor was exceptionally great, took great care with listening to all my needs and got my routine service maintenance completed, even found a nail in tire got i exceptionally great, took great care with listening to all my needs and got my routine service maintenance completed, even found a nail in tire got it patched it up, plus got my break fixed like new with his service team! Anytime I call and ask any help with maintaining my Toyota Corolla, Keneth always does his phenomenal job! I will miss him if he leaves Longo Toyota of Prosper because I can trust him with my Corolla!! I highly recommend Longo Toyota of Prosper and recommend highly Keneth James for all your routine maintenance service needs for your cars. David Araujo used to be my service advisor and he is now promoted to way up! Next Keneth James also will be promoted way up, then what am going to do? They both have been very good and unbelievably kind to me, giving the best professional customer service all the time! We all need a doctor for our health, same way we need trustworthy routine auto maintenance place for all our vehicles and mine is Longo Toyota of Prosper!! Give it a try if you have never been to Longo Toyota of Prosper!!! Keneth and David thank you both for giving me nothing but exceptional service!!! More

Great job of communicating and servicing my vehicle. Would definitely recommend. They do a great job Would definitely recommend. They do a great job More

Longo toyota is the best in the north dallas. I have been to couple of toyota dealerships got servicing done. Although Longo toyota cares about customers. I highly recommend them and their servic I have been to couple of toyota dealerships got servicing done. Although Longo toyota cares about customers. I highly recommend them and their servicing team is best. Kenneth James in servicing was very helpful and kind. More

Great service, Cecilia was great in helping me with the issue with my Highlander. Great job! issue with my Highlander. Great job! More

Easy to set appointment. Service was completed timely. Staff was courteous. Will use Longo Toyota again since closer to home than Toyota of Denton where I purchased my car. Service was completed timely. Staff was courteous. Will use Longo Toyota again since closer to home than Toyota of Denton where I purchased my car. More

The dealership was conveniently located. They did a very good job keeping me informed on the progress of the repair. I did think the pricing was high. They did a very good job keeping me informed on the progress of the repair. I did think the pricing was high. More