Longo Toyota of Prosper - Service Center

Had concern. Inspected addressed corrected and communicated clearly as to why. Friendly and professional staff. Kudos to management obviously great hiring and tra Inspected addressed corrected and communicated clearly as to why. Friendly and professional staff. Kudos to management obviously great hiring and training going on behind scenes. Will confidently return for service. More

Skylar was excellent, happy with the vehicle servicing, l would definitely recommend longo for servicing . would definitely recommend longo for servicing . More

Service advisors are great there, though technicians could occasionally forget to do things like resetting car’s internal maintenance record or remove used paper cover for a floor mat or else. could occasionally forget to do things like resetting car’s internal maintenance record or remove used paper cover for a floor mat or else. More

Every experience at Logo of Prosper has been positive in purchasing a new and a used vehicle, service department and the leadership team. Jeff Hall in sales has sold us a new Highlander and a used pick up purchasing a new and a used vehicle, service department and the leadership team. Jeff Hall in sales has sold us a new Highlander and a used pick up for our grandson, no pressure just honest and fair dealing, Doug Ranger in service has handled all of our maintenance on our 2023 Highlander and our 2007 4 runner always communicating and delivering vehicles back on time with no need for follow up and Harvey Portwood, Sales Director leading the sales team, again just fair dealing, no pressure, no added costs, just fair pricing. We recommend them al and our next purchase, what ever it may be will be with these folks at Longo! Larry Robicheaux More

I will never return to this Dealership! I would not even let the service manager Billy Stewart change the oil in my lawnmower. The way he runs his service department is completely unaccepta I would not even let the service manager Billy Stewart change the oil in my lawnmower. The way he runs his service department is completely unacceptable. More

Doug is so amazing as usual. ..goes above and beyond with customer service. Professional Sincere Friendly ..goes above and beyond with customer service. Professional Sincere Friendly More

1st time service. Doug the service advisor listened and took god care of my car. Way to go! I will be back! Doug the service advisor listened and took god care of my car. Way to go! I will be back! More

Always prompt and efficient. Good communication through text while I’m waiting at the dealership. Doug Ranzer is the best! Good communication through text while I’m waiting at the dealership. Doug Ranzer is the best! More

Just days before Christmas and no appointment. I was able to get my oil changed. Excellent service and wait time. Great Service Department and Customer Service. I was able to get my oil changed. Excellent service and wait time. Great Service Department and Customer Service. More

As always, got the best care with Kenneth James at Longo Toyota of Prosper yesterday 12/16/23. Came in for oil change and service maintenance! I rely 100% on Kenneth James and the Longo Toyota of Prosper me Toyota of Prosper yesterday 12/16/23. Came in for oil change and service maintenance! I rely 100% on Kenneth James and the Longo Toyota of Prosper mechanics to keep me safe with my car well maintained and taken care of! It's literally like taking your family to the doctor once a year for the yearly checkup, but with cars we have to take them twice a year in my case, with lot more commute with work. Thanks again!!! Happy Holidays and Merry Christmas Everyone at Longo Toyota of Prosper!!! Excellent Customer Care once again given by Kenneth James!!! As always appreciate you, Kenneth! More