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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
393 Reviews

393 Reviews of Longo Toyota of Prosper - Service Center

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May 23, 2024

Friendly folks, efficient and quick service, reasonable pricing, not crowded, no un due pressure to buy stuff More

by Thomas_joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater and we'll make sure to share this posting with Doug, it's certainly going to make his day - Team Longo Toyota of Prosper

May 16, 2024

Took my Lexus in for an oil change. I wish I would have know about the 2 year 299 was only for Toyota vehicles. It does not clarify that on the website. More

by pchou06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Longo Toyota of Prosper responded

Thank you for your viewpoint. Your feedback has been noted and shared with our management team.

May 02, 2024

Weston Wallace continues to perform his duties in an above and beyond fashion. Very personable and remembers my requests with every visit. More

by Jr.pangborn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota of Prosper responded

Thank you JR for visiting Longo Toyota of Prosper service center and delighted Weston and the team took wonderful care of you and your auto care needs.

April 26, 2024

The Longo service department is competent, friendly, and timely. I would recommend servicing your Toyota vehicle there. More

by tomirwin2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota of Prosper responded

Thank you for your recent visit and sharing your review with DealerRater. From all of us @ Longo Toyota of Prosper we're honored to serve you,

April 26, 2024

Not many places that I go into, where I feel like Elvis walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or More

by dbade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trayce Carter , Preston Mitchell, Stephen Wedderburn, Perla Garza
Apr 26, 2024 -

Longo Toyota of Prosper responded

What a wonderful review! It really means a lot to see this feedback about our team and we're so glad to read your drive home from Longo Toyota of Prosper a satisfied customer. Thank you for being the most important part of our business.

April 06, 2024

We always receive superb customer service at Longo Toyota, from check-in to check-out the staff is helpful and friendly! More

by shannivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your visit online and happy the team @ Longo Toyota of Prosper took amazing care of you - Hurry back and Happy Solar Eclipse 2024

March 28, 2024

Great service,very professional people in special Mr. Weston Wallace and technicians Mr. Efraim and Mr. Aldo. ,very good management More

by robertchbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Longo Toyota of Prosper responded

You've certainly named a few of our rockstars @ Longo Toyota of Prosper - Thank you for sharing your voice online and entrusting us with your servicing needs.

March 24, 2024

Service was prompt, waiting area was spacious. They also have deals for services. Highly recommended! More

by Trangndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Longo Toyota of Prosper responded

Thank you for entrusting Longo Toyota of Prosper with your auto care needs and please hurry back

March 09, 2024

Weston was fantastic! Service was fast and car was clean when I picked it up.Longo of Prosper is fantastic More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Longo Toyota of Prosper responded

We know how important keeping your vehicle up & running and we're honored you've selected Longo Toyota of Prosper to handle your auto care needs. Hurry back Scott - Team Longo

February 29, 2024

Helpful, professional, friendly, and works with your schedule to get you in. Never a long wait and get text updates Cecilia K is the best!!! More

by Janesj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
Feb 29, 2024 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper for your auto care needs. Hurry back

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