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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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June 12, 2024

Longo Toyota of Prosper has an excellent team. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. More

by abrozenec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alister Ambler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Longo Toyota of Prosper responded

We're so happy knowing our recent service visit @ Longo Toyota of Prosper exceeded your expectations and please hurry back

May 23, 2024

I’m always happy with my service. Doug does a great job and he is easy to work with. More

by Alejandro R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Longo Toyota of Prosper responded

What a great way to start our day @ Longo Toyota of Prosper with your kind posting. Thank you Alejandro and please have a safe upcoming holiday

May 23, 2024

Friendly folks, efficient and quick service, reasonable pricing, not crowded, no un due pressure to buy stuff More

by Thomas_joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater and we'll make sure to share this posting with Doug, it's certainly going to make his day - Team Longo Toyota of Prosper

May 16, 2024

Took my Lexus in for an oil change. I wish I would have know about the 2 year 299 was only for Toyota vehicles. It does not clarify that on the website. More

by pchou06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Longo Toyota of Prosper responded

Thank you for your viewpoint. Your feedback has been noted and shared with our management team.

May 02, 2024

Weston Wallace continues to perform his duties in an above and beyond fashion. Very personable and remembers my requests with every visit. More

by Jr.pangborn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota of Prosper responded

Thank you JR for visiting Longo Toyota of Prosper service center and delighted Weston and the team took wonderful care of you and your auto care needs.

April 26, 2024

The Longo service department is competent, friendly, and timely. I would recommend servicing your Toyota vehicle there. More

by tomirwin2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota of Prosper responded

Thank you for your recent visit and sharing your review with DealerRater. From all of us @ Longo Toyota of Prosper we're honored to serve you,

April 26, 2024

Not many places that I go into, where I feel like Elvis walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or More

by dbade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Wedderburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trayce Carter , Preston Mitchell, Perla Garza
Apr 26, 2024 -

Longo Toyota of Prosper responded

What a wonderful review! It really means a lot to see this feedback about our team and we're so glad to read your drive home from Longo Toyota of Prosper a satisfied customer. Thank you for being the most important part of our business.

April 06, 2024

We always receive superb customer service at Longo Toyota, from check-in to check-out the staff is helpful and friendly! More

by shannivy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your visit online and happy the team @ Longo Toyota of Prosper took amazing care of you - Hurry back and Happy Solar Eclipse 2024

March 28, 2024

Great service,very professional people in special Mr. Weston Wallace and technicians Mr. Efraim and Mr. Aldo. ,very good management More

by robertchbr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Longo Toyota of Prosper responded

You've certainly named a few of our rockstars @ Longo Toyota of Prosper - Thank you for sharing your voice online and entrusting us with your servicing needs.

March 24, 2024

Service was prompt, waiting area was spacious. They also have deals for services. Highly recommended! More

by Trangndt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Longo Toyota of Prosper responded

Thank you for entrusting Longo Toyota of Prosper with your auto care needs and please hurry back

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