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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
393 Reviews

393 Reviews of Longo Toyota of Prosper - Service Center

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August 06, 2020

Best dealer I have ever dealt with. Employees are Best dealer I have ever dealt with. Employees are friendly, efficient and knowledgeable. I would highly recommend this dealership to anyone wanting More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Weston Wallace, Sherri Weng
Aug 06, 2020 -

Longo Toyota of Prosper responded

Hi Bill - My name is Kary Loefler, Guest Relations Director for Longo Toyota of Prosper. I wanted to THANK YOU for all the kind words you've mentioned in your DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo to handle your car care needs. Make it a great day, please stay safe and keep spreading the word about Longo / Sherri / Randall / Weston, we can never have enough business. Kary

August 05, 2020

As always, a very responsive service staff.Easy to As always, a very responsive service staff. Easy to communicate with updates via text. Always provided with a summary at end of service. De More

by Dr.Gizmo
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Longo Toyota of Prosper responded

Thanks for the Shout out on DealerRater - From Team Longo

July 27, 2020

Doug was courteous and handled my appointment to my satisfaction. Ordered parts for my recall and called to schedule the appointment at a time convenient for me More

by Ken
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Doug! Have a great evening.... Team Longo Toyota of Prosper

July 25, 2020

I’ve been using your great dealership since it opened and its always been a great experience from arriving to driving home. David Araujo is simply the best! More

by CharlesV
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Longo Toyota of Prosper responded

Thank you for starting our Monday off with a smile and cannot wait to share this with David and the team. Make it a great day and thanks again for sharing your Longo Toyota of Prosper experience. Team LTP

June 20, 2020

Great service and really knowledgeable staff! So glad you are in Prosper now and Doug Ranzer in service is top notch! Doug is a consummate professional with exemplary work ethic and it shows! More

by chadgill8
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service technicians were very helpful as well
Jun 22, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and welcome to the Longo Toyota of Prosper Family! Team LTP

May 26, 2020

Great service and friendly staff. Maintenance on the vehicle was fast and they even offered to pick up and drop me off via Uber. Great overall experience. More

by Franky.delatorre83
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
May 27, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater.... Sincerely - Team Longo

May 24, 2020

Every point of contact at Longo Toyota from check in, review of service reports, to getting the job done was handled professionally. I'm extremely satisfied. More

by Joseph.
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
May 25, 2020 -

Longo Toyota of Prosper responded

Thank you Joseph for the shout out on DealerRater and appreciate you entrusting us with your car care needs. - Please have a safe Holiday - Team Longo

May 20, 2020

Service was overall good except I wish they offer to loan you a car while your car is being serviced at the shop. My car was sent to Toyota to fix a “ recall” issue. When my husband’s car had the same issue More

by MParedes
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Longo Toyota of Prosper responded

Thank you for your feedback and it has been shared with our Service Mgmt team. Team Longo

April 14, 2020

Excellent service and was very pleasant. I work at headquarters but if I ever need services again while away from work I would definitely recommend Longo! More

by Smithers71
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
Apr 14, 2020 -

Longo Toyota of Prosper responded

WOW - thank you so much for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members. I will make sure that Dakota receives a copy of this review, I know it's going to make their day, it certainly has made mine. Stay Safe! Kary Loefler Guest Relations Director Longo Toyota of Prosper

April 02, 2020

Service was fast and the staff was very friendly. They went over the service items when I was checked out. They even washed my truck. More

by Todd
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Apr 02, 2020 -

Longo Toyota of Prosper responded

Hi Todd - It's Longo Toyota of Prosper wanting to say THANK YOU for entrusting us with your car care needs. Please be safe and hope to see you soon in service - Team Longo

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