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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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February 03, 2021

Friendly, quick service, no surprises and a full multi point inspection review at the end. Sorry, I can’t think of more to make 25 words? More

by Randy.reida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Longo Toyota of Prosper responded

Thank You for entrusting Longo with your car care needs. We are delighted you have rated your experience 5 Stars. We want you to know we are always here for you. Make it a great day and stay safe. Team Longo

December 19, 2020

Doug Ranzer in the service department is excellent to work with. He is friendly and efficient. My car was serviced quickly and check in and check out was efficient and informative. More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Longo Toyota of Prosper responded

Hi Kyle - It's Longo Toyota of Prosper wanting to THANK YOU for the shout out on DealerRater and appreciate your efforts in recognizing Doug. Please have a safe holiday and hurry back - Team LTP

December 15, 2020

Same service at Longo Toyota of Prosper as usual... EXCELLENT!! I’ve not been disappointed yet. Thanks so much for making my visit pleasant every time! More

by CYNTHIAMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Longo Toyota of Prosper responded

THANK YOU for the shout out on DealerRater.... Team Longo Toyota of Prosper

December 14, 2020

Great staff, doing a great job during a difficult time. My service tech, Doug, was outstanding. Even had the chance to speak with the service tech and he was great as well. More

by Scott P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Longo Toyota of Prosper responded

Thank you for entrusting us with your car care needs - Happy Holidays from all of us at Longo Toyota of Prosper

December 11, 2020

Needed battery and had no appointment. Had to get battery from another dealership as they did not have battery in stock. Offered to take me home and pick up instead of waiting there. Washed my car More

by Carey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2020 -

Longo Toyota of Prosper responded

Thank you for such a kind-hearted review and please know that Longo Toyota of Prosper is always here to help, if we can! Happy Holidays - Team Longo

November 26, 2020

Doug takes care of our Sequoia and always courteous and prompt. I met with Tony Bailey and he was very patient as I tried different cars out 3 different cars. More

by bweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Longo Toyota of Prosper responded

Thank you for entrusting us with your car care needs - Happy Holidays from all of us at Longo Toyota of Prosper

November 24, 2020

Doug Ranzer continues to provide excellence customer service for all of the vehicles that we own and service at Longo. Thank you Doug for your care! More

by macdonald.rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota of Prosper. Have a Safe & Happy Holiday Team Longo

November 21, 2020

As usual David Araujo provided the best experience when I brought my Highlander in for its 40k service. I will always go to Longo for my vehicle service or repairs. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Longo Toyota of Prosper responded

Hi Michelle - Thank you for taking time out of your day to post on DealerRater about your visit to Longo Toyota of Prosper Service Dept | David. We're honored to have been selected to handle your car care needs. Make it a great day, please stay safe and we will see you in another 5K miles or 6 months. Team Longo

November 20, 2020

I came in today for routine maintenance on my 4Runner. Longo Toyota has the best service department around, I always feel like they truly care about their customers. I was in and out in no time at all, gr More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Longo Toyota of Prosper responded

Happy Friday Matt and thanks for the shout out on DealerRater about your service visit at Longo Toyota of Prosper. Please stay safe and Happy Holidays! Team Longo

November 07, 2020

Great Knowledgeable and friendly staff,vehicle was finished ahead of schedule with a full explaination,washed and a beautiful facility.With a very comfortable waiting area👍 More

by Billfay10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Nov 09, 2020 -

Longo Toyota of Prosper responded

Happy Monday Bill it's Longo Toyota of Prosper! We can't thank you enough for entrusting us with your servicing needs and delighted to read of the caring attention provided by Cisco. Have a wonderful rest of the week, stay safe and hurry back. Kary Loefler Guest Relations Director

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