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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
417 Reviews

417 Reviews of Longo Toyota of Prosper - Service Center

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November 09, 2021

Great facility. They always take good care of me when I come in for my vehicle maintenance. Very friendly and knowledgable staff. Large comfortable spaces to wait for service to be completed. More

by Rett.Hamby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper, we're honored to serve you and we will make sure Doug receives a copy of this, we know it's going to make his day - Hurry back - Team Longo

November 06, 2021

Best dealership and staff thanks again Longo Toyota team for excellent customer service and small wait time More

by Natew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DealerRater and couldn't agree with you more about David Araujo, he's certainly one of the many reasons why Longo is Longo -

November 06, 2021

Great service as always, Dave keep me informed along the way, in between my naps! More

by neymanenator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Longo Toyota of Prosper responded

Thank you for coming to our Service Dept and delighted to read of the caring attention provided by David and the team @ Longo Toyota of Prosper. Make it a great day and hurry back

November 04, 2021

JJ at Customer Service Advisor took his time and showed me some features that my Corrola had to offer. My warranty oil change was very quick! More

by tinanorton2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
Nov 04, 2021 -

Longo Toyota of Prosper responded

Good Afternoon Ms. Norton, from all of us @ Longo, we're honored to serve you - Call us if you need us, were' always here to listen

November 03, 2021

Vey clean and service people very pleasant and informative and fast service. Would recommend to others More

by mj.scooter21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Nov 04, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - We're honored to serve you and hurry back

November 03, 2021

They don't try to sale you anything you don't need when you go in for service. Their service is worth the extra hour drive past closest dealer! More

by Bbbbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored to serve you - Make it a great day and hurry back - Team Longo

October 29, 2021

Very customer focused from service advisor to technician. Waiting area very comfortable with areas designed for work. More

by CP123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Longo Toyota of Prosper responded

Thank you for your recent visit to Longo Toyota of Prosper. We're honored to serve you, please make sure to call us if you need anything. Make it a great day - Team Longo

October 28, 2021

Great customer service, very pleased with the work that was done on my Camry Hybrid. More

by AJLap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper, we wanted to say THANK YOU for the shout out on DealerRater and delighted your visit to our campus was excellent. Make sure to call us if you need anything, we're always here to listen - Team Longo

October 27, 2021

Fast and easy to book appointment. They were able to add me onto their schedule at short notice and were quick to deliver their services More

by jashica88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper, we're honored to serve you and hurry back

October 27, 2021

Speedy, courteous service. No hassles. They keep you Speedy, courteous service. No hassles. They keep you updated on the profess of the service. More

by mattscales12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Longo Toyota of Prosper responded

THANK YOU for the shout out on DealerRater. From all of us @ Longo Toyota of Prosper, we're honored to serve you and please enjoy what you drive. Team Longo

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