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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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September 23, 2021

Weston was great! He was very helpful and had both of my vehicle done quickly! More

by Scott M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Longo Toyota of Prosper responded

We're honored to serve you and have a wonderful weekend, we look forward in seeing you on your next visit - Team Longo

September 16, 2021

I really like this dealership. They are informative, and very courteous. It is so much better than the last dealership I use to go to. More

by janetllewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Longo Toyota of Prosper responded

We're honored to serve you and have a wonderful day. See you on your next visit - Team Longo

Sep 17, 2021 -

janetllewis responded

Great service.

September 14, 2021

Thank you for taking care of your customers. It was so easy to call back Harrison, tell him what we needed done and he referred us to service ; .got an appointment. We had to change our scheduled appointm More

by HAS882003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Murphy
Sep 14, 2021 -

Longo Toyota of Prosper responded

What a great way to end our day @ Longo Toyota of Prosper. We're honored to serve you and please hurry back. Team Longo

September 09, 2021

Easy to make an appointment online. They had it ready faster than they estimated, and there were no problems checking out. It was all very easy. More

by FriscoToyotaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Longo Toyota of Prosper responded

Thank you FriscoToyotaDriver for entrusting the team @ Longo Toyota of Prosper with your servicing needs. Make it a great day and hurry back.

September 08, 2021

I was traveling through the area and needed service. This dealership worked me in their day, changed my oil, rotated my tires, did an overall vehicle inspection and had me out in just over an hour. They also More

by Michael.clark3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who did my tire rotation was great
Sep 08, 2021 -

Longo Toyota of Prosper responded

Good Afternoon Mr. Clark - from all of us @ Longo Toyota of Prosper, we're honored to serve you and delighted to read of the caring attention the team provided during your visit. Hurry back!

September 07, 2021

I’m alway want to come here for my car . It’s good service and very friendly. So I’m will coming back here again More

by cindyvo46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Longo Toyota of Prosper responded

Thank you Cindy for the shout out on DealerRater and so happy to know that Weston and the team took wonderful care of you during your visit. Make it a great day and please stay safe... Team Longo

September 03, 2021

Doug has been our service rep for a number of years- always does an excellent job! He is a joy to work with- always personable & professional More

by tmcgreevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Longo Toyota of Prosper responded

We appreciate your ongoing trust in our company and delighted to read of the care Doug continues to provided with each and every visit. Please have a safe holiday weekend and hurry back - Team Longo

September 03, 2021

Excellent service, excellent people, excellent dealership. Everything excellent. Bought my car here and got oil change as well. Will buy another car in the future as well. More

by FARID.ALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you. Please have a safe holiday weekend and hurry back - Team Longo

September 01, 2021

Great Service! Doug was fantastic as always. I made my appt over the phone and my car was ready 1.5 hours before expected time. I was very pleased. More

by ASUSunDevilFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Fredrik
Sep 01, 2021 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your servicing needs. We're very lucky to have the team members you've mentioned (Doug | Daniel) representing our company, they are both one of the many reasons why Longo is Longo. Make it a great day and have a safe Holiday weekend - Team Longo .

September 01, 2021

From sales to service that have always treated me with the utmost of respect and professionalism. Service dept gets your work done promptly and provides detailed docs of the status of your vehicle. More

by Leo.neuner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Longo Toyota of Prosper responded

Boy did this review ever make us smile @ Longo Toyota of Prosper. We know you have many choices when it comes to selecting a dealership and we're very honored to have been selected for your Sls | Svc needs. Make it a great day and please have a safe holiday weekend. Team Longo

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