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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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December 14, 2021

Always courteous and prompt. Called before repairing a new issue . Texted when vehicle was done and quickly checked out. Great dealership More

by Jhaus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you! Team Longo

December 08, 2021

I drove in not sure if I was going to be attended quickly enough to pick the kids up from school. Not only did I leave the dearship sooner than expected but they resolved the issue at no charge, which confir More

by P. Betterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and delighted to read of the caring attention Kenneth and the team @ Longo Toyota of Prosper provided. We wish you the Merriest of Holidays and we will see you next year (2022). Team Longo

December 07, 2021

I am very pleased with today’s service as usual! Keep up the good work! More

by CYNTHIAMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shkolnikov
Dec 07, 2021 -

Longo Toyota of Prosper responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

November 26, 2021

Dean Maiden at Longo Toyota was great to work with getting my tundra check up. More

by Mandeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Dec 02, 2021 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Toyota of Prosper - We're honored to serve you - Team Longo

November 25, 2021

Took my recently purchased FJ up for a once over and the service team did a great job of making sure it was road ready and safe for my son to drive More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your Svc visit to Longo Toyota of Prosper. Glad to read of the caring attention provided by the Team. Have a great week and hurry back - Team Longo

November 25, 2021

The best salesman I never know!. Take all details in the sales and you get your car. Good for you, my friend More

by andreskossuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Longo Toyota of Prosper responded

THANK YOU for the kind posting on DealerRater and for entrusting Longo Toyota of Prosper | Tony with your auto care needs. Have a wonderful rest of the week and hurry back - Team Longo

November 19, 2021

Responsive to vehicle needs. Service completed within an hour. Warranty coverage saved $300. Explained repairs. More

by Rbaikie1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Longo Toyota of Prosper responded

Happy Friday and Thank you for the shout out on DealerRater - we're honored to serve you - Team Longo

November 19, 2021

Excellent prompt and courteous service. Honest talk about good and bad news associated with your ride. I trust these folks. More

by Lab Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Nov 19, 2021 -

Longo Toyota of Prosper responded

We're honored to serve you and from all of us @ Longo Toyota of Prosper, please have the Merriest of Holidays and hurry back

November 09, 2021

Great facility. They always take good care of me when I come in for my vehicle maintenance. Very friendly and knowledgable staff. Large comfortable spaces to wait for service to be completed. More

by Rett.Hamby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper, we're honored to serve you and we will make sure Doug receives a copy of this, we know it's going to make his day - Hurry back - Team Longo

November 06, 2021

Great service as always, Dave keep me informed along the way, in between my naps! More

by neymanenator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2021 -

Longo Toyota of Prosper responded

Thank you for coming to our Service Dept and delighted to read of the caring attention provided by David and the team @ Longo Toyota of Prosper. Make it a great day and hurry back

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