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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
418 Reviews

418 Reviews of Longo Toyota of Prosper - Service Center

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May 08, 2022

People who served me were 100% friendlier and knowledgeable. I am extremely satisfied with them. More

by guotachuoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Longo Toyota of Prosper responded

Thank you for your loyalty and please hurry back - Team Longo

May 06, 2022

Assessment of issue was quick and service was performed within the estimate given. Ride to dealer was provided which went above normal. More

by Hawkinslj82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shkolnikov
May 09, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please hurry back - Team Longo

May 04, 2022

Just wanted to thank everyone in the service team especially Kenneth. Thank you for all you do. More

by rmascardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and THANK YOU for being the most important part of our business - Team Longo

April 22, 2022

Wes and David are always extremely knowledgeable and helpful. Friendly and personable and willing to help which is why I continue to have my Tundra serviced at Longo. More

by Fishbucket65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and delighted to read of the caring attention provided by Weston and David @ Longo Toyota of Prosper Svc Dept. Have a wonderful weekend - Team Longo

April 21, 2022

Great customer service, good coffee options, nice working individual space with desk and chair to work while waiting! More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Longo Toyota of Prosper responded

Our home (Longo Toyota of Prosper) is your home and delighted to read how our amenities made you feel as if you were enjoying a good cup of java while sitting in the comfort of your own home. We're honored to serve you - Team Longo

April 20, 2022

They did a great job in getting to our vehicles once we arrived and they were able to service our vehicles in a very expedite manner. More

by gary.botka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo

April 20, 2022

Friendly staff, great service, awesome and cozy waiting room, professional atmosphere, lots of free amenities More

by Patrick N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DealerRater on your service visit @ Longo Toyota of Prosper. Make it a great day and hurry back

April 19, 2022

Toyota of Prosper employees are super friendly and fair. The dealership is always clean and inviting. More

by Secret paw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and make sure you hurry back - Team Longo

April 13, 2022

Super professional, courteous and went straight to the point and fixed the problem in less time than predicted! More

by Cossafamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Apr 13, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your auto care needs.

April 09, 2022

Great tech and good job fair price Doug is very very good that’s why I come More

by Richardc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo

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