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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
393 Reviews

393 Reviews of Longo Toyota of Prosper - Service Center

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June 11, 2022

The service experience is excellent. Great staff, great amenities. Very pleasant all the way around. More

by cindyhausmann48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
Jun 13, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you @ Longo Toyota of Prosper Svc Dept.

June 09, 2022

I use this dealership because I like the service manager, Kenneth James. He is a true asset to this dealership. I believe he has a true interest in taking care of my Prius More

by Dorisward683
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Toyota of Prosper with your auto care needs. Hurry back

June 04, 2022

Service department is great. They are great to work with. Good experience with the service advisors. More

by J. Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and please hurry back - Team Longo

June 02, 2022

Cameron was polite, efficient and followed through on his commitments. They got me in when they said they would and got me out when they said they would. More

by Leonardsam1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
Jun 02, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo to handle your auto care needs. Make it a great day and hurry back

June 01, 2022

This is my first time at the dealership. They were reallly professional and handled my car service very well. I am completely satisfied. Thank you More

by NikkysBlossom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper to handle your servicing needs. Make it a great day and hurry back

May 29, 2022

This dealer is good , from sales and service department,I have no problem recommend to all my friends More

by Raymondwailau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Longo Toyota of Prosper responded

Thank you so much for entrusting the team @ Longo Toyota of Prosper with your auto care needs.

May 25, 2022

The dealership got me in and out promptly. We’ll definitely come back in the future for service work here. More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
May 25, 2022 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper. Make it a great day, please stay safe and hurry back

May 25, 2022

Prompt service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. More

by srdvdsn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper Svc Dept - Thank you for entrusting our team

May 24, 2022

The dealership seevice department are nice and clean atmosphere, the staff was Friendly's and knowledgeable. More

by xjldam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Longo Toyota of Prosper responded

Thank you for choosing Longo Toyota of Prosper for your auto care needs - Plz stay safe and hurry back

May 22, 2022

David Araujo and Kenneth James took care of my routine service needs!! I can trust in them taking care of my Toyota Corolla knowing that my vehicle is in good hands for it’s care and maintenance!!! I have More

by Jansi Raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer, and we're honored @ Longo Toyota of Prosper to have been selected to handle your auto care needs. Hurry back - Team Longo

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