Longo Toyota of Prosper - Service Center

Excellent service. I have been using this location for years and never had any issues with pricing and service quality I have been using this location for years and never had any issues with pricing and service quality More

Can’t get to almost anyone in service. Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one ever did. Poor response and customer service. More

The service experience is excellent. Great staff, great amenities. Very pleasant all the way around. Great staff, great amenities. Very pleasant all the way around. More

I use this dealership because I like the service manager, Kenneth James. He is a true asset to this dealership. I believe he has a true interest in taking care of my Prius Kenneth James. He is a true asset to this dealership. I believe he has a true interest in taking care of my Prius More

Service department is great. They are great to work with. Good experience with the service advisors. They are great to work with. Good experience with the service advisors. More

Cameron was polite, efficient and followed through on his commitments. They got me in when they said they would and got me out when they said they would. commitments. They got me in when they said they would and got me out when they said they would. More

This is my first time at the dealership. They were reallly professional and handled my car service very well. I am completely satisfied. Thank you They were reallly professional and handled my car service very well. I am completely satisfied. Thank you More

This dealer is good , from sales and service department,I have no problem recommend to all my friends have no problem recommend to all my friends More

The dealership got me in and out promptly. We’ll definitely come back in the future for service work here. We’ll definitely come back in the future for service work here. More

Prompt service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. Clear description of process process and work to be done. Set expectations about time required. Good explanation following completion of service. More