393 Reviews of Longo Toyota of Prosper - Service Center
The service manager Michael was so attentive and helpful, he renewed my faith in customer service. This dealership is so beautiful and very comfortable for waiting- they have awesome coffee and water and pla he renewed my faith in customer service. This dealership is so beautiful and very comfortable for waiting- they have awesome coffee and water and play great music! I will always highly recommend them! More
Longo Toyota of Prosper serviced my Camry hybrid to my satisfaction. The call to the service advisor made it easy and efficient. The job was done timely and I could get their recommendations for additiona satisfaction. The call to the service advisor made it easy and efficient. The job was done timely and I could get their recommendations for additional work which I could choose. More
Always professional and always keep my car running like new. I really want a Honda CRV but will get another Toyota because of this dealership. new. I really want a Honda CRV but will get another Toyota because of this dealership. More
Service department is absolutely outstanding. Service Advisor Doug Ranzer does a wonderful job. The best service department I’ve used. Service Advisor Doug Ranzer does a wonderful job. The best service department I’ve used. More
Always prompt, courteous and do what they say! I would highly recommend them. I had terrible experience on a contracted service at another dealership and next time I came to Longo, they themselves I would highly recommend them. I had terrible experience on a contracted service at another dealership and next time I came to Longo, they themselves told me it was a contracted service and I don’t need to worry about anything. They will continue to have my business More
Can’t get to almost anyone in service. Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one ever did. Poor response and customer service. More