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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
420 Reviews
Call Service Center (469) 296-4553

420 Reviews of Longo Toyota of Prosper - Service Center

Sort by
February 07, 2023

The people are very nice there and know what they are doing I have no problem with them More

by Sharonjackson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
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Feb 07, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo Toyota of Prosper) and team (Dean). Make it a great day and hurry back

January 29, 2023

I live this dealership. From being greeted outside when I pulled up to checkout was very pleasant experience. Nit a long wait and if it is going to a wait they offer a ube More

by deborah.woodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Longo Toyota of Prosper responded

Thank you for your rating & review Ms. Woodley and please hurry back - Team Longo

January 19, 2023

Excellent service. Scheduled a time and Weston met expectations and ensured I was inform are where my vehicle was in the process. More

by Bufford.wsb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and have a great weekend - Team Longo

January 11, 2023

Easy, efficient and conscientious. My advisor Weston is very accommodating and on top of things. More

by MTJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you and thank you for choosing Longo Toyota of Prosper for your servicing needs

January 02, 2023

Awesome job from my last maintenance visit and the great quality of service provided by the service team. More

by jeanospike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Longo Toyota of Prosper responded

Thank you for the kind posting on DealerRater and please know how honored we are to serve you - Team Longo

December 30, 2022

Service Technician was very helpful and explained the services that performed and was quickly done. More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2022 -

Longo Toyota of Prosper responded

Thank you for your kind words, we're honored to serve you. Have a great rest of the week and Happy New Year's - Team Longo

December 30, 2022

The location has Excellent customer services! The next time i have a service need for my Tundra, it will be at Longo. More

by COMPCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
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Dec 30, 2022 -

Longo Toyota of Prosper responded

THANK YOU for entrusting the team with your vehicle needs. Hurry back - Team Longo

December 16, 2022

Service ok however I waited three hours for an oil change. Staff said short workers?? I can’t continue to do service with this excessive amount of dead time. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
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Dec 16, 2022 -

Longo Toyota of Prosper responded

Thank you for allowing us this opportunity to extend our apologize on your service time | delay. Your feedback has been shared with our Svc Mgmt team.

December 16, 2022

Always polite, always a fast and positive experience. Would recommend this dealership to friends and family More

by ToyotaFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - THANK YOU for your ongoing trust with our company | team. Happy Holidays & Hurry back

December 14, 2022

Great guest experience all around. Service Advisors were friendly and helpful. Facility was clean and welcoming. More

by Aaron.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Longo Toyota of Prosper responded

Thank you Aaron for the 5-star rating and delighted to read of the caring attention provided by Weston and the Svc team @ Longo Toyota of Prosper. Happy Holidays

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