Longo Toyota of Prosper - Service Center

Clean facility and friendly staff. Excellent reflection of Toyota’s commitment to servicing the community! Excellent reflection of Toyota’s commitment to servicing the community! More

Everyone was nice! And did a great job in my car. Also loved they allowed me to get a taste of newness with driving the new Toyota Corolla. Love it And did a great job in my car. Also loved they allowed me to get a taste of newness with driving the new Toyota Corolla. Love it More

Service department is great. Talk to Kenneth for top notch care. They take the time to listen and not over sell. Talk to Kenneth for top notch care. They take the time to listen and not over sell. More

Look no further than Longo Toyota of Prosper for all your automotive needs. This dealership sets the gold standard in friendliness, service expertise, and cleanliness. I've been bringing my car here for year automotive needs. This dealership sets the gold standard in friendliness, service expertise, and cleanliness. I've been bringing my car here for years, and I'm continually impressed by the outstanding customer service and quality of work. I can't speak highly enough of the team at Longo, but I must give a special shoutout to Weston. He goes above and beyond to deliver world-class customer service, and his in-depth knowledge and willingness to listen to his customers' needs are exceptional. You can tell that he loves his job and cares deeply about his customers. In a world where customer service is increasingly hard to come by, Longo Toyota of Prosper stands out for its commitment to excellence. I'm grateful to have such a fantastic dealership in Texas, and I highly recommend Longo to anyone needing top-notch service for their vehicle. More

Driving from Aubrey to McKinney is a no brainer. I can chose from two other dealerships nearby, but Pat Lobb treats me like family every time. For example , today I went to Longo Toyota and Plano T I can chose from two other dealerships nearby, but Pat Lobb treats me like family every time. For example , today I went to Longo Toyota and Plano Toyota for an oil change, and in a way I was turn away base on their comments regarding wait time ( 5 hour wait time ). I don’t mind waiting specifically if i didn’t make an appointment ( normally I do make appointments for maintenance). I call my advisor at Pat Lobb Mr. Campbell , and he took care of me within 30 min upon arrival I was in and out due to their express lane. Other dealerships needs to take notes and have an express lane. I will spend my hard earn money where I feel appreciate. More

My service adviser was absolutely fantastic. The accommodations available are perfect. I was able to continue working while I waited. The accommodations available are perfect. I was able to continue working while I waited. More

Doug Ranzer is a super service rep. Fast, efficient and courteous! It helps to have an appointment! Fast, efficient and courteous! It helps to have an appointment! More

A friendly service and professional work across years. Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided a Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided and prioritized. Service manager pending on progress. Highly recommended. More

Kenneth James took care of my car needs this time again as always! Got my state inspection and a stud on wheel replaced. With having only one vehicle, I rely on my life safety and the dependdndability on m as always! Got my state inspection and a stud on wheel replaced. With having only one vehicle, I rely on my life safety and the dependdndability on my beloved Toyota Corolla to Longo Toyota of Prosper, with my long commute to work 5 days a week! Kenneth James and his manager David Araujo both are my Guardian Angels when it comes to my car safety. I can trust them both with my car and count on them! Thanks to the talented certified mechanics and technicians who worked on my car! Trevor the first person to take my car into the Garage is so polite and knows how to treat customers! Of course he learnt from Kenneth and David how to treat customers!! Overall satisfied with my team of professionals who took care of my Corolla! You all are rock! Keep excelling every day as you keep each and every customer safe and happy, by taking excellent care of their vehicles! Safety First, they say, and our lives depend on the workmanship of your great mechanics who keep our cars running safe and efficient everyday, each mile at a time! More

Longo’s service department is great! Weston was a great guy, got my car done in a timely manner. Thanks! Weston was a great guy, got my car done in a timely manner. Thanks! More