Back

Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

Sort by
November 29, 2022

They were prompt at checkin for service and completed the work as promised and a little early! More

by lzacek31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and please have the Merriest of Holidays - Team Longo

November 24, 2022

I had an oil change, brake fluid change, and transmission fluid change on my 15 year old car. Each service was done acurately and sooner than I expected. Cecilia was wonderful in addressing my OCD needs an More

by jlawr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Nov 25, 2022 -

Longo Toyota of Prosper responded

Thank you for your 5 STAR review and sharing your experience with Longo Toyota of Prosper | Cecilia. We're honored to serve you, please call us if you need anything. Happy Holidays - Team Longo

November 19, 2022

Fast and efficient service delivery every time I come to Longo Toyota for serviceā€¦.good coffee More

by Mckay1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - We wish you the Merriest of Holidays and make sure you come back - the coffee will be hot....

November 16, 2022

2+ hours with an appointment to get tires rotated . . seems long. The advisor was very good given the circumstances. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Dahlstein
Nov 16, 2022 -

Longo Toyota of Prosper responded

Thank you for talking with your Service Consultant, Weston today and glad we were able to get you rescheduled for your next service on November 11th. Please know if you do have any questions or concerns, please feel free to ask for a manager on duty, we're always here to listen. Happy Holidays and drive careful on the way in.

November 16, 2022

Service department does a great job with updates and communicates regularly. Thank you Cecilia K! More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-Star posting on Google - From all of us @ Longo Toyota of Prosper, we wish you the Merriest of Holidays!

November 15, 2022

Excellent customer service provided by Cecilia. She was very helpful and provide detail about the service. Thank you. More

by Aamir ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Longo Toyota of Prosper responded

What a great way to end our day @ Longo Toyota of Prosper - We're honored to serve you and please have the warmest upcoming holidays and hurry back!

November 12, 2022

Excellent service, Cameron our service advisor was very attentive with our vehicle we had in service and made everything go smooth. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're all very honored @ Longo Toyota of Prosper to have been chosen to handle your auto care needs.

November 04, 2022

Recommend. Longo Toyota in Prosper Tx has a great service department, you have an option for a ride back home or wait for your car if a routine check up or smal More

by _NR_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
Nov 04, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your feedback on DealerRater about your service visit to Longo Toyota of Prosper and delighted knowing our amenities exceeded your expectations. Have a wonderful weekend and hurry back

October 29, 2022

Great dealership. Very professional and helpful with any customers needs. I would recommend them for buying. Selling and maintenance. More

by Davobass1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Longo Toyota of Prosper responded

Thank you so much for the shout out on DealerRater and for being the most important part of our business - Team Longo

October 29, 2022

I went for maintenance service and all I can say is that Diego was great he was helpful , called me with updates on my car. Once I arrived it was raining heavy he went out there got my car for me to the fro More

by LuzSierra2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
Oct 31, 2022 -

Longo Toyota of Prosper responded

What a great way to start our week @ Longo Toyota of Prosper with such a kind posting on DealerRater. We're honored to serve you

...
15
...