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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
393 Reviews

393 Reviews of Longo Toyota of Prosper - Service Center

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February 22, 2023

A friendly service and professional work across years. Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided a More

by Francisco Lopez-Arenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden, Cecilia Kaldawi
Feb 22, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you Mr. Lopez-Arenas and hurry back - Team Longo

February 13, 2023

Kenneth James took care of my car needs this time again as always! Got my state inspection and a stud on wheel replaced. With having only one vehicle, I rely on my life safety and the dependdndability on m More

by Jansi Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Feb 13, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and we're certainly smiling from ear-to-ear after reading your heartfelt review - Make it a great day and thank you again for the trust you have in our company (Longo Toyota of Prosper) and team (David, Kenneth, Trevor & Techs).

February 09, 2023

Longo’s service department is great! Weston was a great guy, got my car done in a timely manner. Thanks! More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Longo Toyota of Prosper responded

We're happy knowing your service visit @ Longo Toyota of Prosper went as planned - Make it a great day Scott and hurry back

February 07, 2023

The people are very nice there and know what they are doing I have no problem with them More

by Sharonjackson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Feb 07, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo Toyota of Prosper) and team (Dean). Make it a great day and hurry back

January 29, 2023

I live this dealership. From being greeted outside when I pulled up to checkout was very pleasant experience. Nit a long wait and if it is going to a wait they offer a ube More

by deborah.woodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota of Prosper responded

Thank you for your rating & review Ms. Woodley and please hurry back - Team Longo

January 19, 2023

Excellent service. Scheduled a time and Weston met expectations and ensured I was inform are where my vehicle was in the process. More

by Bufford.wsb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and have a great weekend - Team Longo

January 11, 2023

Easy, efficient and conscientious. My advisor Weston is very accommodating and on top of things. More

by MTJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you and thank you for choosing Longo Toyota of Prosper for your servicing needs

January 02, 2023

Awesome job from my last maintenance visit and the great quality of service provided by the service team. More

by jeanospike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Longo Toyota of Prosper responded

Thank you for the kind posting on DealerRater and please know how honored we are to serve you - Team Longo

December 30, 2022

Service Technician was very helpful and explained the services that performed and was quickly done. More

by Edgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Longo Toyota of Prosper responded

Thank you for your kind words, we're honored to serve you. Have a great rest of the week and Happy New Year's - Team Longo

December 30, 2022

The location has Excellent customer services! The next time i have a service need for my Tundra, it will be at Longo. More

by COMPCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
Dec 30, 2022 -

Longo Toyota of Prosper responded

THANK YOU for entrusting the team with your vehicle needs. Hurry back - Team Longo

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