Longo Toyota of Prosper - Service Center

Driving from Aubrey to McKinney is a no brainer. I can chose from two other dealerships nearby, but Pat Lobb treats me like family every time. For example , today I went to Longo Toyota and Plano T I can chose from two other dealerships nearby, but Pat Lobb treats me like family every time. For example , today I went to Longo Toyota and Plano Toyota for an oil change, and in a way I was turn away base on their comments regarding wait time ( 5 hour wait time ). I don’t mind waiting specifically if i didn’t make an appointment ( normally I do make appointments for maintenance). I call my advisor at Pat Lobb Mr. Campbell , and he took care of me within 30 min upon arrival I was in and out due to their express lane. Other dealerships needs to take notes and have an express lane. I will spend my hard earn money where I feel appreciate. More

My service adviser was absolutely fantastic. The accommodations available are perfect. I was able to continue working while I waited. The accommodations available are perfect. I was able to continue working while I waited. More

A friendly service and professional work across years. Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided a Great location and facilities, I can work or enjoy Tv while waiting. Always updated even when when agent is out of office. Recommendations provided and prioritized. Service manager pending on progress. Highly recommended. More

Doug Ranzer is a super service rep. Fast, efficient and courteous! It helps to have an appointment! Fast, efficient and courteous! It helps to have an appointment! More

Kenneth James took care of my car needs this time again as always! Got my state inspection and a stud on wheel replaced. With having only one vehicle, I rely on my life safety and the dependdndability on m as always! Got my state inspection and a stud on wheel replaced. With having only one vehicle, I rely on my life safety and the dependdndability on my beloved Toyota Corolla to Longo Toyota of Prosper, with my long commute to work 5 days a week! Kenneth James and his manager David Araujo both are my Guardian Angels when it comes to my car safety. I can trust them both with my car and count on them! Thanks to the talented certified mechanics and technicians who worked on my car! Trevor the first person to take my car into the Garage is so polite and knows how to treat customers! Of course he learnt from Kenneth and David how to treat customers!! Overall satisfied with my team of professionals who took care of my Corolla! You all are rock! Keep excelling every day as you keep each and every customer safe and happy, by taking excellent care of their vehicles! Safety First, they say, and our lives depend on the workmanship of your great mechanics who keep our cars running safe and efficient everyday, each mile at a time! More

Longo’s service department is great! Weston was a great guy, got my car done in a timely manner. Thanks! Weston was a great guy, got my car done in a timely manner. Thanks! More

The people are very nice there and know what they are doing I have no problem with them doing I have no problem with them More

I live this dealership. From being greeted outside when I pulled up to checkout was very pleasant experience. Nit a long wait and if it is going to a wait they offer a ube From being greeted outside when I pulled up to checkout was very pleasant experience. Nit a long wait and if it is going to a wait they offer a uber to take you home and pi k you up. Thanks Longo More

Excellent service. Scheduled a time and Weston met expectations and ensured I was inform are where my vehicle was in the process. Scheduled a time and Weston met expectations and ensured I was inform are where my vehicle was in the process. More

Easy, efficient and conscientious. My advisor Weston is very accommodating and on top of things. My advisor Weston is very accommodating and on top of things. More