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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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April 25, 2023

Thank you Dean and Longo Toyota for the excellent customer service I received on April 24th. Dean was very helpful and knowledgeable. Thank you again! I appreciate your hospitality! More

by Jacquie.designer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Apr 25, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper we're honored to serve you and delighted to read the caring attention provided by Dean and the Svc team @ Longo. Make it a great day and hurry back

April 20, 2023

The staff has a warm welcome and great communication. Also they are very professional. The waiting home is very comfortable. More

by Claudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Apr 20, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo

April 20, 2023

Professional & courteous service each time we put our vehicles for service. Keep up the good work! More

by DannyN409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business.

April 18, 2023

Very service oriented. They are trustworthy and efficient. I am very comfortable with their service More

by debbiebeerley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Longo Toyota of Prosper responded

Thank you for this kind posting on DealerRater and we'll make sure Doug receives a copy, it's certainly going to make his day - Team Longo

April 18, 2023

Staff is very friendly and efficient. Have had my vehicle serviced there twice since I moved to the area - couldn't be happier with the service. More

by eldonrondab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored @ Longo Toyota of Prosper to handle your auto care needs.

April 14, 2023

Clean facility and friendly staff. Excellent reflection of Toyota’s commitment to servicing the community! More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo Toyota of Prosper) and team (Weston)

March 30, 2023

Everyone was nice! And did a great job in my car. Also loved they allowed me to get a taste of newness with driving the new Toyota Corolla. Love it More

by Katrina Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Longo Toyota of Prosper responded

We're always happy to help and we're honored to serve you - Team Longo Toyota of Prosper

March 27, 2023

Service department is great. Talk to Kenneth for top notch care. They take the time to listen and not over sell. More

by jc
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you JC and hurry back - Team Longo

March 08, 2023

Look no further than Longo Toyota of Prosper for all your automotive needs. This dealership sets the gold standard in friendliness, service expertise, and cleanliness. I've been bringing my car here for year More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Longo Toyota of Prosper responded

We cannot thank you enough for the smile your review has brought all of us @ Longo Toyota of Prosper. It is with pleasure that we will be sharing this not only with Weston, but our Upper Mgmt team - WOW, THANK YOU * THANK YOU * THANK YOU for being the most important part of our business and welcome to the Longo Family

February 28, 2023

Driving from Aubrey to McKinney is a no brainer. I can chose from two other dealerships nearby, but Pat Lobb treats me like family every time. For example , today I went to Longo Toyota and Plano T More

by Ubaldo
Recommend Dealer
No
Employees Worked With
No one could help
Feb 28, 2023 -

Longo Toyota of Prosper responded

We know that regular maintenance is important to keep our cars running safely and efficiently, but we also know our guest’s time, is just as valuable and would like to extend our sincere apologize, for your recent service visit. We've check our past guest logs and we don't have any of our guest waiting 5 hrs. for an oil change and with that, our Service Director Daniel Sanchez would like to talk with you directly and at your convenience to get more details. He can be reached at: 972.346.5858

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