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Longo Toyota of Prosper - Service Center

Prosper, TX

4.9
385 Reviews

385 Reviews of Longo Toyota of Prosper - Service Center

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May 28, 2023

Always fast service and answer all the questions I have! I always come here for maintenance. More

by samcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting our service dept and delighted knowing of the caring attention Weston and the svc team @ Longo Toyota of Prosper provided. Make it a great day and hurry back

May 24, 2023

Wonderful service! My service advisor Mr Ranzer was very kind and knowledgeable and extremely helpful. I would definitely refer this dealership to anyone looking for se More

by jjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and we're honored to serve you -Team Longo

May 19, 2023

Dean was very helpful and friendly . Oil change was finished including car wash in about 1 hr. More

by ajswens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
May 19, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you @ Longo Toyota of Prosper

May 15, 2023

Resolved Fixed Satisfied Accommodating Courteous Waiter Ontime Pleased Enjoy Clean WiFi Discount Happy Liked Outstanding More

by barry.verzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Salvo
May 15, 2023 -

Longo Toyota of Prosper responded

Thank you Barry for the kind posting on DealerRater and please hurry back - Team Longo

May 13, 2023

Have 2 issues that can not be resolved since owning car. Service tried but no one seems to be able to fix problems. Tech did call about something to try for radio issue. Parking brake issue still unresolved More

by kfisher1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Longo Toyota of Prosper responded

Please know if you have any unanswered question, please know Cecilia and or Billy are always here to listen

May 12, 2023

they have a very helpful and friendly staff i would recommend this dealership to everyone i know More

by garciajjgc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sánchez
May 12, 2023 -

Longo Toyota of Prosper responded

Thank you for your rating - Team Longo

May 04, 2023

Great service and Cameron helped with a small issue regarding my car and is use. More

by Ducote1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023 -

Longo Toyota of Prosper responded

Glad to read of the care & attention Cameron and the svc team provided @ Longo Toyota of Prosper. Call us if you need us

April 29, 2023

I have had no problems in trusting my Toyota Corolla for my routine service needs with David Araujo, Kenneth James and Dean Maiden. Thank you Dean Maiden for taking care of my service changes in my car rece More

by Jansi Raj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
May 01, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and we will make sure all the team members, you've mentioned along with their reporting Mgrs receive a copy of this posting, it's certainly going to make their day - Hurry back - Team Longo

April 28, 2023

Doug Ranzer and all of the service team did a fantastic job with my car! More

by walker122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Longo Toyota of Prosper responded

Thanks for the shout out and we're honored to serve you @ Longo Toyota of Prosper - Have a great weekend!

April 27, 2023

Excellent customer service, prompt, efficient and knowledgeable. They have a reception area that is like a retreat, big sofa chairs, work areas, complimentary lattes, tea, coffee and bottled water. B More

by FW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Longo Toyota of Prosper responded

We never want you going anywhere else but Longo Toyota of Prosper - Thank you for visiting our dealership and hopeful we will see you soon.

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