Longo Toyota of Prosper - Service Center

this is my first Toyota and I am pleased with the service, the location and the dealership. Gage was great to work with.` service, the location and the dealership. Gage was great to work with.` More

I chose Toyota 1 year ago and I can’t describe how great their service department operates. I was frustrated with two other brands level of professionalism and customer experience. I am an advocate now an their service department operates. I was frustrated with two other brands level of professionalism and customer experience. I am an advocate now and speak highly of my Tundra and Longo to friends, co-workers and family. Kenneth is the best! More

Convenient & accessible location, clean building & nice lobby, professional & courteous staff, and customer support is awesome! lobby, professional & courteous staff, and customer support is awesome! More

I bought my car from RW in 2020 and have my vehicle serviced at Longo. Great place to buy and keep your car running smoothly. serviced at Longo. Great place to buy and keep your car running smoothly. More

On 2-24-25/Monday & 2-28-25/Friday (had to order parts) Longo Toyota of Prosper serviced my 2000 Tundra that I purchased new 25 years ago. On 24th replaced radiator fluid as protocol required. Ordered Pow Longo Toyota of Prosper serviced my 2000 Tundra that I purchased new 25 years ago. On 24th replaced radiator fluid as protocol required. Ordered Power Steering lines (Leaking) & Drivers’s Seat Belt Buckle (Malfunctioning) that were installed on 28th. Billy Stewart oversaw the total repair process for my Tundra; Josh Astetter, Toyota Master Certified Tech repaired my Tundra & Kenneth James, Certified Toyota Service Rep, oversaw the Servicing of my vehicle. I want to thank all three for keeping my Tundra in excellent condition. Thanks Much Guys! More

I scheduled routine maintenance after confirming the need with Weston Wallace. The service was done in a reasonable amount of time. with Weston Wallace. The service was done in a reasonable amount of time. More

There was some confusion when I first came in but Weston stepped up and did a great job helping. stepped up and did a great job helping. More

I have being servicing for 3 years and service so far is great and good great and good More

Doug has been the service advisor for all of our Toyota vehicles since he previously was with Pat Lobb Toyota. We followed him to Longo Toyota of Prosper even though it was farther from our residence due t vehicles since he previously was with Pat Lobb Toyota. We followed him to Longo Toyota of Prosper even though it was farther from our residence due to his awesome customer service and honesty. Great Service Advisor More

I had Kenneth as my service advisor for the first time on Thursday 02/06. He did such a great job notifying me of any updates of my truck and I would be gladly to have him again for my next service maintenan Thursday 02/06. He did such a great job notifying me of any updates of my truck and I would be gladly to have him again for my next service maintenance. More