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Longo Toyota of Prosper

Prosper, TX

4.9
1,338 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,338 reviews

July 25, 2024

I so appreciated that they gave me an appointment as soon as they heard about my flat tire! More

by cgparshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Longo Toyota of Prosper responded

We're happy the service team @ Longo Toyota of Prosper got you back on the road with peace-of-mind

July 25, 2024

The service in the dealership is nice but they did not let me test drive the car , the car was Gold Toyota Certified,. After delivering the car , I notice alot of issues in the car and like needs balance More

by pbob582
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Bailey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Longo Toyota of Prosper responded

Congratulations and thank you for coming to Longo Toyota of Prosper for your auto care needs.

July 22, 2024

I went to Longo Toyota to help my older parents purchase a new vehicle. These guys are amazing! Very patient and took time to explain everything to my parents in simple terms what was happening, what they More

by Phillip
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Mitchell
Jul 22, 2024 -

Longo Toyota of Prosper responded

Phillip, we are happy to read that our team stands out above the crowd! Thank you for choosing Longo Toyota of Prosper and for highlighting Tony & Preston's great work. We wish you many safe | happy miles ahead and please enjoy what you drive!

July 20, 2024

Very helpful, answered all my questions and gave good advice on future appointments and invited further interaction and questions! More

by cjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Offutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lankford
Jul 22, 2024 -

Longo Toyota of Prosper responded

Thank you CJB for the shout out on DealerRater and delighted the team @ Longo took wonderful care of you

July 17, 2024

Outstanding service department that is friendly and always has great communication.They are consistently excellent. More

by BLus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper service center and we cannot wait to see you again!

July 16, 2024

We had an awesome experience here. Tony made finding the perfect car really easy and stress free. We had been planning on purchasing a car from another dealership and before we could p More

by sydni.thurman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Mitchell
Jul 16, 2024 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and welcome to the Longo family

July 12, 2024

Longo Toyota has been amazing to me. Being a teacher it is important for me to get the best deal possible. Olu Betiku has worked his magic both times! Tony Bailey (superman) was very More

by cguy321
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Jul 12, 2024 -

Longo Toyota of Prosper responded

You've certainly named a few of our rockstars @ Longo Toyota of Prosper. Thank you for taking time out of your day to post your review. We're humbled to serve you!

July 11, 2024

I waited over 2 1/2 hours just for a tuneup to check my car computer and fuel injectors. Terrible service! They need to manage their time better! They shouldn’t book customers they can’t service!! More

by Yana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth James
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Longo Toyota of Prosper responded

Kenneth James tried reaching you on Friday July 12, 2024 but was unsuccessful in reaching you to personally extend our apology for any delay your service visit may have caused. At your convenience Kenneth can be reached @ D: 972.347.5867 or E: kenneth.james@prospertoyota.com

July 09, 2024

Went there to trade in for a new Toyota. I usually hate going to dealerships for a new car because they always try to strong arm you into a sale or try to sell you stuff you don’t need but T More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Longo Toyota of Prosper responded

Thank you for visiting our dealership and delighted knowing Tony and the rest of the sales team took amazing care of you, as you only deserve the best service in town. Enjoy what you drive - Team Longo Toyota of Prosper

July 06, 2024

Excellent and timely service. Clean environment, Courteous and friendly staff. They explain the service done and won’t charge you for what you do not need More

by Ore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Longo Toyota of Prosper responded

Please know Ore if you ever have any questions, please feel free to always call our dealership (Longo Toyota of Prosper), we're always here to listen and help

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