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Longo Toyota of Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.9
1,369 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,369 reviews

January 03, 2025

I recently purchased an RX 450h hybrid AWD 2021 Lexus from Longo Toyota of Prosper as a first-time buyer, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted More

by Maureen Neh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your wonderful review and for taking the time to share your experience with us! We're thrilled to hear that your purchase of the 2021 RX 450h Hybrid AWD from Longo Toyota of Prosper was such a positive one. It's fantastic to know that Edwin Tillman was able to assist you so effectively, providing you with all the information you needed while ensuring a smooth and pressure-free process. We truly appreciate your kind words and are grateful for your recommendation, especially to other first-time buyers. If you ever need any further assistance or have any questions in the future, don't hesitate to reach out. We wish you many happy miles in your new Lexus and welcome to the Longo Toyota of Prosper family

January 01, 2025

Thanks Bak for your outstanding customer service. You deserve 10 gold stars seriously.thank you so much More

by payam.shahrezaee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bak Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your amazing feedback! We’re thrilled to hear that Bak provided you with outstanding customer service. We’ll be sure to pass along your kind words to him—he definitely deserves those 10 gold stars! Enjoy what you drive and Happy New Year - Team Longo Toyota of Prosper

December 31, 2024

The people at the dealership were cordial and helped us connect to Tony, who made the purchase of a car very easy. More

by Arun Thankachan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience with us on DealerRate! We're so glad to hear that the team at the dealership was cordial and that Tony made your car purchase process smooth and easy. We appreciate your feedback and look forward to serving you again in the future! Happy New Year and please enjoy what you drive - Team Longo Toyota of Prosper

December 28, 2024

Excellent dealership! 4Runner concern diagnosed and repaired. Thank you to the team for their help. More

by 4Runner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skylar Offutt
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Dec 30, 2024 -

Longo Toyota of Prosper responded

Thank you for your great feedback! We're glad to hear that we could diagnose and repair your 4Runner concern. A special thanks for recognizing our team’s efforts in providing you with the help you needed. If you have any further questions or need assistance, don’t hesitate to reach out. We look forward to serving you again! Happy New Year - Team Longo

December 26, 2024

I took my truck in for service and they went out of their way to help make sure it was fixed. Great group. More

by Mark W. and Ty W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - Shop foreman
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Dec 26, 2024 -

Longo Toyota of Prosper responded

Thank you so much for your kind DealerRater post! We're truly humbled by your feedback. It was our pleasure to serve you, and we're glad to hear that we were able to go the extra mile to ensure your truck was properly fixed. We truly appreciate your trust in our team, and we're grateful to have the opportunity to help. Team Longo Toyota of Prosper

December 21, 2024

Tony definitely explained all our questions and got us in a 2025 1794 edition sequoia Thanks Tony will definitely recommend More

by escamillatire24hr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Longo Toyota of Prosper responded

Thank you for your kind review! We’re so glad to hear that Tony was able to answer all your questions and help you find the perfect 2025 1794 Edition Sequoia. We truly appreciate your trust in him, and we’re happy to know you had a great experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Happy Holidays from all of us @ Longo Toyota of Prosper and please enjoy what you drive

December 20, 2024

Tony took good care of our family, listened to our needs, and got us in the vehicle we needed More

by chelseadeflice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your experience on DealerRater! We're so happy to hear that Tony took great care of your family, listened to your needs, and helped you find the perfect vehicle. Providing personalized service and ensuring our customers are fully satisfied is always our goal, and it’s great to know we succeeded with you. Happy Holidays from all of us @ Longo Toyota of Prosper

December 20, 2024

Tony was great and super nice. He made the whole process as pleasant and quick as possible. More

by jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Longo Toyota of Prosper responded

We're honored to serve you Jackson, enjoy what you drive - Team Longo

December 20, 2024

Very professional, knowledgeable and helpful staff. Have had good experience with the dealership. Would cal out Seth’s name as he had helped me with last 2 services. More

by Ashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience on DealerRater! We’re glad to hear that you’ve had a positive experience with our dealership and that our staff has been professional, knowledgeable, and helpful. We especially appreciate you recognizing Seth for his assistance with your last two services. Happy Holidays - Team Longo

December 20, 2024

I have been taking my car to Longo Toyota for maintenance service for 5 years. I work with Weston and he is always courteous and helpful. The mechanics due a great job, never any issues after the work has be More

by denise_turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience with us on DealerRater! We truly appreciate your kind words and are thrilled to hear that you’ve had such a positive experience with our team over the past 5 years. Weston and our entire service team work hard to provide the best possible service, and it’s wonderful to know that their efforts have made a difference for you. Team Longo

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