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Longo Toyota of Prosper
Prosper, TX
1,338 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,338 reviews
October 11, 2024
Longo Toyota of Prosper has an excellent service department and service advisors, in particular our advisor Cameron Knott. Making appointments, checking in, communications about progress and recomm department and service advisors, in particular our advisor Cameron Knott. Making appointments, checking in, communications about progress and recommendations, to completion - are extremely easy and efficient. I highly recommend this company’s service department. More
by Kevin
Employees Worked With
October 08, 2024
I have a very pleasant experience communicating with Bak. He was always helpful and responsive when I asked questions. He had a very reassuring and positive attitude. He was always helpful and responsive when I asked questions. He had a very reassuring and positive attitude. More
by forchrismc
Employees Worked With
October 04, 2024
I just walked in for the service with out appointment, still they took the car for service and dealership provided drop off and pick up services as well as it took almost 4 hrs to complete the service. I still they took the car for service and dealership provided drop off and pick up services as well as it took almost 4 hrs to complete the service. I appreciate the staff for prompt service. I recommend this place for any kind of services. More
by repala427
Employees Worked With
September 30, 2024
Fantastic experience with Tony at Longo this weekend. Worked with us, shot straight, and earned our business. Worked with us, shot straight, and earned our business. More
by kb4extrabases
Employees Worked With
September 29, 2024
Excelente customer service, clear advice, reliable technicians, fast and sure service. Thank also good coffee technicians, fast and sure service. Thank also good coffee More
by Juan
Employees Worked With
September 19, 2024
Tony is an absolute saint. He worked hard to get us the best deal we could possibly get! He has also helped us 100% on a small issue after our purchase! He is the best sales He worked hard to get us the best deal we could possibly get! He has also helped us 100% on a small issue after our purchase! He is the best salesperson I have ever dealt with. I’m 79 years old and have dealt with quite a few! Richard Lowe More
by Rick.lowe45
Employees Worked With
September 19, 2024
I am very happy with their services all time. Their service advisors I met are very helpful. They help me all. Their service advisors I met are very helpful. They help me all. More
by BB
September 18, 2024
Outstanding commitment to their Customers! I worked with Cameron Knott and he was absolutely amazing! He stayed in contact and my car was completed on time. I worked with Cameron Knott and he was absolutely amazing! He stayed in contact and my car was completed on time. More
by tmianthony
Employees Worked With
September 13, 2024
Very professional, and clear about the process. The service department was very clean and comfortable. Staff very friendly. The service department was very clean and comfortable. Staff very friendly. More
by Schnydrmn
Employees Worked With
September 13, 2024
Bak Saeed was my sales representative and he was awesome to deal with. I’m in Tennessee and purchased a 4Runner without visiting the dealership. Everything went great. We spent several minutes on FaceTime r to deal with. I’m in Tennessee and purchased a 4Runner without visiting the dealership. Everything went great. We spent several minutes on FaceTime reviewing the vehicle. He and Derek handled everything. Had the car shipped and Bak oversaw the pickup and loading of my vehicle. More
by Supraman
Employees Worked With
