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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

April 22, 2022

Wes and David are always extremely knowledgeable and helpful. Friendly and personable and willing to help which is why I continue to have my Tundra serviced at Longo. More

by Fishbucket65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and delighted to read of the caring attention provided by Weston and David @ Longo Toyota of Prosper Svc Dept. Have a wonderful weekend - Team Longo

April 21, 2022

Great customer service, good coffee options, nice working individual space with desk and chair to work while waiting! More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Longo Toyota of Prosper responded

Our home (Longo Toyota of Prosper) is your home and delighted to read how our amenities made you feel as if you were enjoying a good cup of java while sitting in the comfort of your own home. We're honored to serve you - Team Longo

April 20, 2022

Friendly staff, great service, awesome and cozy waiting room, professional atmosphere, lots of free amenities More

by Patrick N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint on DealerRater on your service visit @ Longo Toyota of Prosper. Make it a great day and hurry back

April 20, 2022

They did a great job in getting to our vehicles once we arrived and they were able to service our vehicles in a very expedite manner. More

by gary.botka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you - Team Longo

April 20, 2022

Tony is Superman! Longo Toyota was very professional, courteous, and respectful during the entire process and that's an understatement. Highly recommend. More

by JG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations on your new investment (car) and welcome to the Longo Family

April 20, 2022

Picked up a new Prius today after changing my ETA to 5 hours earlier than originally scheduled. Even so, Tony was able to accommodate and had me driving home in less than an hour. I liked that he checked More

by VM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Longo Toyota of Prosper responded

We know how excited our guests are when picking up their new vehicle especially the wait time for a vehicle to arrive, with today's events of low inventory, high demand. We cannot wait to share this with Tony, it's certainly going to make his day - Enjoy what you drive and welcome to the Longo Toyota of Prosper Family

April 19, 2022

Toyota of Prosper employees are super friendly and fair. The dealership is always clean and inviting. More

by Secret paw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and make sure you hurry back - Team Longo

April 18, 2022

Great experience at Longo Toyota. The price was fair and the entire staff made the purchase quick and easy. Highly recommend! More

by mkmorgan2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anson Baker, Olu Betiku
Apr 19, 2022 -

Longo Toyota of Prosper responded

We're honored to serve you and welcome to the Longo Family

April 14, 2022

Tony and RW were Very professional and helped me through the process in a timely manner. I love my Highlander! More

by Cherylcarrio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Longo Toyota of Prosper responded

Enjoy your beautiful Toyota Highlander and welcome to the Longo Family!

April 13, 2022

Super professional, courteous and went straight to the point and fixed the problem in less time than predicted! More

by Cossafamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Apr 13, 2022 -

Longo Toyota of Prosper responded

Thank you for entrusting the team @ Longo Toyota of Prosper with your auto care needs.

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