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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

June 11, 2022

Excellent service. I have been using this location for years and never had any issues with pricing and service quality More

by smakda99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Jun 13, 2022 -

Longo Toyota of Prosper responded

We're delighted to read of the ongoing care the team @ Longo Toyota of Prosper continue to provide. You are the most important part of our business and we never want you going anywhere else but Longo. Have a great rest of the week and hurry back

June 11, 2022

Bought a new truck with Tony and everything was great. Quick helpful and got me w good deal. Will definitely be reaching out to him again for my next purchase More

by dstyers1
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and we're honored you've chosen Longo Toyota of Prosper to handle your auto care needs. Enjoy what you drive

June 11, 2022

Longo Toyota of Prosper provided overall the best experience I’ve ever had purchasing a vehicle. Their excellent customer service, attention to detail, honesty, integrity, and speedy service made the More

by DL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alister, Stephen, Tony Pan, Vince TalPlacido, Olu Betiku
Jun 13, 2022 -

Longo Toyota of Prosper responded

What a great way to begin our week @ Longo Toyota of Prosper - Thank you Diana for such a kind posting on DealerRater. We are so honored to serve you. Don't forget to tell all your family & Friends about Longo, we can never have enough business

June 11, 2022

Can’t get to almost anyone in service. Transferred three times and never spoke to a service advisor. Had to chat online with someone who knew nothing and would have someone call me. No one More

by Csm4bama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wilmoth
Jun 15, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing your viewpoint via email to clarify your experience. Because of your feedback we will certainly be a better ran company. Doug Ranzer and the team understand your frustration when calling into our Svc Dept and were on hold and or could not get a hold of anyone. Thank you again for your time and understanding - Team Longo

June 11, 2022

The service experience is excellent. Great staff, great amenities. Very pleasant all the way around. More

by cindyhausmann48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and we're honored to serve you @ Longo Toyota of Prosper Svc Dept.

June 09, 2022

Car purchasing experience was pleasant and efficient. Sales rep was helpful and not pushy at all. More

by chrismik5
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Thank you for the 5-star posting and please enjoy what you drive

June 09, 2022

I use this dealership because I like the service manager, Kenneth James. He is a true asset to this dealership. I believe he has a true interest in taking care of my Prius More

by Dorisward683
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Toyota of Prosper with your auto care needs. Hurry back

June 07, 2022

Tony helped my wife and I in purchasing a car we needed for our little family and if I could I would buy another car from him and that dealership. So nice and understanding and helping you to all you need. More

by garciadanthony21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Longo Toyota of Prosper responded

Congratulations to you and your family's recent purchase from Longo Toyota of Prosper. We couldn't agree with you more about Tony, he's certainly one of the many reasons why Longo is Longo. Enjoy what you drive, tell the family we said hello and welcome to our family

June 06, 2022

Harrison Murphey was incredible to work with. He treated us like people and not just another deal. After a bad experience at another Toyota dealership that caused us to walk away, Harrison won ou More

by Alexiss Malolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - we're honored to serve you Ms. Malolo and welcome to the Longo Family

June 05, 2022

I would recommend him as a great salesman. He is a professional and knowledgeable. He is very helpful thanks. More

by Jamal.1800
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and please enjoy what you drive

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