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Longo Toyota of Prosper

Prosper, TX

4.9
1,341 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,341 reviews

December 30, 2022

Tony is a good as it gets! Excellent customer service from him! I’ve bought 2 cars from him now and told him I’ll be back to buy another in 6 years from him again. If you need More

by Kristin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Longo Toyota of Prosper responded

Thank you for the great 5 STAR Dealer Rater review, we're honored to serve you and delighted your experience was excellent. Tony and the team are honored to serve you. Happy New Year - Team Longo

December 28, 2022

Excellent Service in minimum time Competent staff and good communication Neat and clean environment. Availability of parts More

by Kashif
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Palencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden, Cecilia Kaldawi
Dec 28, 2022 -

Longo Toyota of Prosper responded

Thank you Kashif for the shout out on DealerRater and we're honored to have earned your business - Happy New Year!

December 23, 2022

Excellent service. Both Tony & the dealership went above & beyond to help me get into the truck I wanted. More

by Isaac F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Longo Toyota of Prosper responded

Congratulations Isaac on your recent purchase and we're honored to have earned your trust. Happy Holidays - Team Longo

December 22, 2022

We had a wonderful experience getting our long awaited car! Thank you for being an honest dealership! More

by Lorieavery
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and please enjoy what you drive Welcome to the Longo Family and Happy Holidays

December 21, 2022

Tony Bailey was the best. 🥇 I came in knowing exactly what I wanted and how much I wanted to spend. Which on hindsight was obnoxious and unrealistic given my credit score.😬 B More

by Tacoma for your mama
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5 STAR review about your visit to Longo Toyota. We're honored to serve you and excited you were able to find the best deal in town. Welcome to the Longo Toyota of Prosper Family and may you have a Joyous Holiday Season.

December 20, 2022

Thank you to Tony and Vince for their professionalism and attentiveness. They helped me to make a well informed decision that I continue to feel very comfortable with. More

by jjluna73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince TalPlacido
Dec 20, 2022 -

Longo Toyota of Prosper responded

Thank you for sharing this moment with Longo Toyota of Prosper & DealerRater. Enjoy what you drive and call us if you need anything. Team Longo

December 17, 2022

I have bought many cars in my day but I must say working with Tony was an amazing experience. He is a true pro and provides impeccable customer service. Tony made my car buying experience one of the easiest More

by ederise69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and boy are we ever honored @ Longo Toyota of Prosper to handle your auto care needs. Please enjoy what you drive and welcome to the Longo Family

December 16, 2022

Always polite, always a fast and positive experience. Would recommend this dealership to friends and family More

by ToyotaFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - THANK YOU for your ongoing trust with our company | team. Happy Holidays & Hurry back

December 16, 2022

Service ok however I waited three hours for an oil change. Staff said short workers?? I can’t continue to do service with this excessive amount of dead time. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Dec 16, 2022 -

Longo Toyota of Prosper responded

Thank you for allowing us this opportunity to extend our apologize on your service time | delay. Your feedback has been shared with our Svc Mgmt team.

December 14, 2022

Great guest experience all around. Service Advisors were friendly and helpful. Facility was clean and welcoming. More

by Aaron.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Longo Toyota of Prosper responded

Thank you Aaron for the 5-star rating and delighted to read of the caring attention provided by Weston and the Svc team @ Longo Toyota of Prosper. Happy Holidays

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