Longo Toyota of Prosper

Quiet, friendly, efficient, and no pressure, would be how I would describe the dealership as a whole. I have bought a lot of cars over the years and some dealers feel like a 3 ring circus or the Midway at th I would describe the dealership as a whole. I have bought a lot of cars over the years and some dealers feel like a 3 ring circus or the Midway at the State Fair..........not Longo Toyota in Prosper. I drive 25 minutes and pass two other Toyota dealers, just to come here for the customer service and friendly atmosphere. Kenneth and Doug in Service, are both great. I have known Doug for 15 or so years and Kenneth only a few since discovering Longo. I alternate between the two of them. Both are great! Dealership management, Harvey in sales and Billy in the shop........both are outstanding and always greet me whenever I am in the store. I cannot summarize Tony "Superman" Bailey in one word, unless you say "Superman" in the literal form. The dude goes above and WAY beyond what anyone in his position has ever done. The little things, from having stuff to entertain the kids at his desk, buying a snack or drink for his customers while they are waiting, no pressure sales tactics, following up and being transparent in the sales process and delivery, and greeting me any time I am in the store. He is genuine, a man that loves his job and clients and it shows. Tony does a lot of things for his customers, that many will probably never even know, and asks for no recognition in return. Tony even brought me to his desk and had a one-on-one conversation with me about things both related and unrelated to buying a vehicle. You just do not see that much from people anymore. I am still in total shock and awe, that in this crazy market, last February, I told Tony to be on the lookout for a 4Runner, in a specific trim, color, package, and he had me one in less than a week. I had fallen in love with and wanted a specific loaner truck and specific color at the dealer and it was not for sale. Tony was on the prowl for a few months, and called me told me that one came in, and it was the color, packages, configuration, and PRICE that I was wanting to spend. I came in, signed off and the rest is history. We love the 2022 Tundra, Tony!!! From the quiet atmosphere, sales, service, facilities, employees, transparent no gimmicks pricing, they are like no other dealership I have experienced. I hope that nothing changes, and they will be here the next time I need a car or want an upgrade! More

Easy, efficient and conscientious. My advisor Weston is very accommodating and on top of things. My advisor Weston is very accommodating and on top of things. More

Just an absolutely great experience working with Tony and the team at Longo. I will be returning to work with Tony and Longo Toyota the next time I am in the market for another vehicle. Great job thanks the team at Longo. I will be returning to work with Tony and Longo Toyota the next time I am in the market for another vehicle. Great job thanks again! More

Tony and the entire team at Longo Toyota were such a pleasure to work with when shopping and purchasing a new car. While everyone talks about how it’s the wrong time to buy a car, Tony and the team make pleasure to work with when shopping and purchasing a new car. While everyone talks about how it’s the wrong time to buy a car, Tony and the team make it a great experience. We had to wait about a month but Tony was engaged the entire time and was just as excited about the new car as we were. Such a solid team! More

Edwin Tillman was the best! Super professional, kind and made me feel right at home! I recommend Edwin every time! Super professional, kind and made me feel right at home! I recommend Edwin every time! More

This is my 2nd car that I’ve bought from Longo Toyota Prosper and it was an amazing experience to say the least. I was the last deal of the year and feel very fortunate to have worked with Anson, Preston Prosper and it was an amazing experience to say the least. I was the last deal of the year and feel very fortunate to have worked with Anson, Preston, Vince and Stephen. They all made the process so easy and seamless. Very quick and easy. Anson even took the time to switch my license plate holder to my new car! Preston was patiently explaining and answering any questions I had regarding the financing of my new vehicle. Vince & Stephen worked with Anson to have the best deal possible. I am so grateful to have worked with the excellent team at LTOP! I’ll be back, I promise! More

Awesome job from my last maintenance visit and the great quality of service provided by the service team. quality of service provided by the service team. More

I had positive experience purchasing my vehicle here. No haggle and process is faster and smoother. I worked with Ian Flynn, Andrea Garcia, Harvey Portwood and Edwin Tillman. They are friendlier and I ha No haggle and process is faster and smoother. I worked with Ian Flynn, Andrea Garcia, Harvey Portwood and Edwin Tillman. They are friendlier and I had pleasant experience working with them. More

Service Technician was very helpful and explained the services that performed and was quickly done. services that performed and was quickly done. More

The location has Excellent customer services! The next time i have a service need for my Tundra, it will be at Longo. The next time i have a service need for my Tundra, it will be at Longo. More