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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

November 28, 2022

Harrison was excellent to work with. Effective, efficient service. Ruby was also very patient and helpful teaching me to use the electronics on my new truck. More

by Jasontuberville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby- 5 stars
Nov 28, 2022 -

Longo Toyota of Prosper responded

Good afternoon and Thank You for such an awesome review on DealerRater. From all of us @ Longo Toyota of Prosper - Happy Holidays

November 24, 2022

I had an oil change, brake fluid change, and transmission fluid change on my 15 year old car. Each service was done acurately and sooner than I expected. Cecilia was wonderful in addressing my OCD needs an More

by jlawr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Nov 25, 2022 -

Longo Toyota of Prosper responded

Thank you for your 5 STAR review and sharing your experience with Longo Toyota of Prosper | Cecilia. We're honored to serve you, please call us if you need anything. Happy Holidays - Team Longo

November 23, 2022

This was one of the easiest purchasing experiences I've ever had. I started with RW, and due to vacation, he handed me off to Tony. They made sure the transition was smooth and communications was excelle More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2022 -

Longo Toyota of Prosper responded

We are excited for you Matt on your purchase. What an honor it is for Longo Toyota to serve you, it's a long trip for you to visit us and we are so delighted to read the whole process and experience was excellent. We hope your trip was safe and enjoyable, call us if you need anything - Team Longo

November 19, 2022

Fast and efficient service delivery every time I come to Longo Toyota for service….good coffee More

by Mckay1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - We wish you the Merriest of Holidays and make sure you come back - the coffee will be hot....

November 17, 2022

Tony Bailey saved the day . I was going to walk if he had not come up and talk with me . Only problem is 3 of the trucks that I wanted to test drive were not available. More

by Tundra
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Longo Toyota of Prosper responded

Thank you for not giving up on Longo and delighted knowing Tony took wonderful care of you. Unfortunately, with the high demand and low supply of vehicles from any manufacture, it certainly does effect visibility for our guest - Have a wonderful rest of your week and Happy Holidays

November 16, 2022

2+ hours with an appointment to get tires rotated . . seems long. The advisor was very good given the circumstances. More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Dahlstein
Nov 16, 2022 -

Longo Toyota of Prosper responded

Thank you for talking with your Service Consultant, Weston today and glad we were able to get you rescheduled for your next service on November 11th. Please know if you do have any questions or concerns, please feel free to ask for a manager on duty, we're always here to listen. Happy Holidays and drive careful on the way in.

November 16, 2022

Service department does a great job with updates and communicates regularly. Thank you Cecilia K! More

by GS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-Star posting on Google - From all of us @ Longo Toyota of Prosper, we wish you the Merriest of Holidays!

November 15, 2022

Excellent customer service provided by Cecilia. She was very helpful and provide detail about the service. Thank you. More

by Aamir ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Kaldawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Longo Toyota of Prosper responded

What a great way to end our day @ Longo Toyota of Prosper - We're honored to serve you and please have the warmest upcoming holidays and hurry back!

November 14, 2022

Easy to talk to. Clear. Straight forward. Nice. When couldn’t secure loan on weekend, let me loan it until I could on Monday. More

by Derek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for this amazing posting on DealerRater and boy did it ever bring a smile to our faces @ Longo Toyota of Prosper. We're honored to serve you and please enjoy what you drive

November 13, 2022

Mr. Tony Bailey awesome person. He helped me buy my first car and helped me the whole way through. Would recommend him 10/10 times. Funny and charismatic guy. More

by Grizzlyxburr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Nov 14, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - CONGRATULATIONS on your recent purchase and welcome to the Longo Family

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