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Longo Toyota of Prosper

Prosper, TX

4.9
1,341 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,341 reviews

February 12, 2023

Tony is a trusted Advisor and efficient in closing the deal. He delivered undivided attention and precision when responding to our questions. As a result of his diligence and unwavering professionalism, More

by SatisfiedBuyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Longo Toyota of Prosper responded

We know how important it is having wonderful people such as Tony Bailey representing our company (Longo Toyota of Prosper) and he's certainly one of the many reasons why Longo is Longo. Welcome to our family and please enjoy what you drive

February 09, 2023

Longo’s service department is great! Weston was a great guy, got my car done in a timely manner. Thanks! More

by Scott M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Longo Toyota of Prosper responded

We're happy knowing your service visit @ Longo Toyota of Prosper went as planned - Make it a great day Scott and hurry back

February 07, 2023

The people are very nice there and know what they are doing I have no problem with them More

by Sharonjackson1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Feb 07, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo Toyota of Prosper) and team (Dean). Make it a great day and hurry back

January 29, 2023

I live this dealership. From being greeted outside when I pulled up to checkout was very pleasant experience. Nit a long wait and if it is going to a wait they offer a ube More

by deborah.woodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota of Prosper responded

Thank you for your rating & review Ms. Woodley and please hurry back - Team Longo

January 29, 2023

Tony was awesome. He wasn't pushy or "snakey" like most salesmen tend to be. He was patient and genuine, simply wanted to help me. He understood I knew what I wanted a More

by anorr93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Wince (finance) 5 stars
Jan 30, 2023 -

Longo Toyota of Prosper responded

Please enjoy your beautiful Highlander and well-deserved! From all of us @ Longo Toyota of Prosper, we're so honored to have earned your business

January 26, 2023

Tony is the man! He worked hard to make the deal happen and make everything as smooth as possible. I can’t recommend him highly enough. Great work! More

by Lance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku, Dean Maiden
Jan 26, 2023 -

Longo Toyota of Prosper responded

Thank you Lance for the shout out on DealerRater and please enjoy what you drive - Team Longo

January 24, 2023

Tony was awesome and very helpful! The process seemed so smooth from the moment we walked in and spoke with Tony "AKA Superman" who took excellent care of me to picking up my vehicle. More

by jamowamo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Longo Toyota of Prosper responded

Thank you for taking the time today and sharing your visit to Longo Toyota of Prosper. We know how important it is having a great team representing our brand | company. Tony Bailey is certainly one of the many reasons why Longo is Longo. Enjoy what you drive

January 21, 2023

The service and writer detail was great and replied to my calls in a timely manner, for the actual work done on the vehicle was okay. My windshield wiper fluid container was loose and not connected fully, th More

by Jrose9292
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Longo Toyota of Prosper responded

We know this matter is important to you which makes it important to us. Our Service Director, Daniel Sanchez would like to discuss this further with you and at your convenience. He can be reached at: D: 972.346.5858 E: daniel.sanchez@prospertoyota.com We look forward to hearing back from you

January 19, 2023

Excellent service. Scheduled a time and Weston met expectations and ensured I was inform are where my vehicle was in the process. More

by Bufford.wsb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and have a great weekend - Team Longo

January 12, 2023

Thought I would leave Longo Prosper for a closer mechanic/repair shop. After meeting Kenneth, I feel that I will be a lifelong customer. It has been great working with the various service consulta More

by copernicus
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Longo Toyota of Prosper responded

We couldn't be more honored and humbled after reading such a kind posting. Thank you for being the most important part of our business and we'll make sure Kenneth receives a copy of this posting, it's certainly going to make his day. Hurry back - Team Longo

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