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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

December 17, 2022

I have bought many cars in my day but I must say working with Tony was an amazing experience. He is a true pro and provides impeccable customer service. Tony made my car buying experience one of the easiest More

by ederise69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and boy are we ever honored @ Longo Toyota of Prosper to handle your auto care needs. Please enjoy what you drive and welcome to the Longo Family

December 16, 2022

Always polite, always a fast and positive experience. Would recommend this dealership to friends and family More

by ToyotaFan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - THANK YOU for your ongoing trust with our company | team. Happy Holidays & Hurry back

December 16, 2022

Service ok however I waited three hours for an oil change. Staff said short workers?? I can’t continue to do service with this excessive amount of dead time. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Dec 16, 2022 -

Longo Toyota of Prosper responded

Thank you for allowing us this opportunity to extend our apologize on your service time | delay. Your feedback has been shared with our Svc Mgmt team.

December 14, 2022

Great guest experience all around. Service Advisors were friendly and helpful. Facility was clean and welcoming. More

by Aaron.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Longo Toyota of Prosper responded

Thank you Aaron for the 5-star rating and delighted to read of the caring attention provided by Weston and the Svc team @ Longo Toyota of Prosper. Happy Holidays

December 14, 2022

Great place to purchase a car. Tony is fantastic to work with. Communication was excellent! More

by Babb19766
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Dec 14, 2022 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company and please enjoy what you drive - Team Longo

December 14, 2022

Tony was great at helping me seek and secure a safe and reliable car for my daughter’s first car. We would highly recommend Tony and Longo Toyota of Prosper. More

by VZ
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Longo Toyota of Prosper responded

We couldn't agree with you more about Tony, he's certainly one of the many reasons why Longo is Longo. BUT you VZ are absolutely the most important part of our business - Happy Holidays and tell your daughter we said hello and enjoy!

December 13, 2022

Tony was awesome! He was very friendly, honest and trustworthy. The process was fast and easy. Not only did he find what I needed and wanted, but he made sure they met More

by kimnorthcutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad - finances, Christian- sales, Anson Baker
Dec 13, 2022 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - CONGRATULATIONS on your recent purchase and we're honored to serve you -Team Longo

December 11, 2022

Excellent Service and professional. Did a great job addressing my needs and my truck’s problems More

by Ronbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Maiden
Dec 12, 2022 -

Longo Toyota of Prosper responded

Thank you for the 5-star posting and please have the Merriest of Holidays - Team Longo

December 10, 2022

Longo Toyota and Service Rep Doug always take very good care ofvv CS us when we bring in our vehicles for service. More

by Jkschaumburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Longo Toyota of Prosper responded

Thank you so much for the kind posting on DealerRater and please know how honored we are to serve you - Team Longo

December 10, 2022

Everyone was great from the receptionist to the sales guy and finance people. Process was easy and they really worked with me to meet my needs. Very happy with my experience. Thank you Alister, David, and Pr More

by Happy owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alister
Dec 12, 2022 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand |dealer and boy are we ever honored to have earned your business From all of us @ Longo Toyota of Prosper, enjoy what you drive and Happy Holidays

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