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Longo Toyota of Prosper

Prosper, TX

4.9
1,340 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,340 reviews

March 12, 2023

We had an AMAZING buying experience! We highly recommend Longo Toyota of Prosper! Thank you! More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby, Olu Betiku
Mar 13, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - enjoy what you drive

March 09, 2023

The Best in DFW,Give them a call u will leave with a smile and a car. More

by tyrone65thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Longo Toyota of Prosper responded

We LOVE this posting on DealerRater. THANK YOU * for bringing a smile to all of us at Longo, we're honored to serve you.

March 08, 2023

Look no further than Longo Toyota of Prosper for all your automotive needs. This dealership sets the gold standard in friendliness, service expertise, and cleanliness. I've been bringing my car here for year More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Longo Toyota of Prosper responded

We cannot thank you enough for the smile your review has brought all of us @ Longo Toyota of Prosper. It is with pleasure that we will be sharing this not only with Weston, but our Upper Mgmt team - WOW, THANK YOU * THANK YOU * THANK YOU for being the most important part of our business and welcome to the Longo Family

March 04, 2023

Tony was great to work with. Got us in and out and did a terrific job explaining things, and orienting is to the new truck! Great job! More

by Paulrussell0819
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Longo Toyota of Prosper responded

Congratulations on your new truck from Longo Toyota of Prosper and please enjoy what you drive

March 01, 2023

Very nice dealership with the nicest employees especially superman (tony) overall my first time buying a car I had a great experience. More

by cheris22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Longo Toyota of Prosper responded

Tony and the Sls team @ Longo Toyota of Prosper, wanted to extend their gratefulness for your business and please know how honored we are to serve you.

February 28, 2023

I had reached out to four Toyota dealerships looking for a new truck. Longo Toyota was the only dealership that did not flood me with emails and texts from multiple sales reps. I feel very lucky that I ha More

by Jerry H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Longo Toyota of Prosper responded

What a great way to start our day @ Longo Toyota of Prosper and please know how honored we are to serve you - Enjoy what you drive

February 28, 2023

Driving from Aubrey to McKinney is a no brainer. I can chose from two other dealerships nearby, but Pat Lobb treats me like family every time. For example , today I went to Longo Toyota and Plano T More

by Ubaldo
Recommend Dealer
No
Employees Worked With
No one could help
Feb 28, 2023 -

Longo Toyota of Prosper responded

We know that regular maintenance is important to keep our cars running safely and efficiently, but we also know our guest’s time, is just as valuable and would like to extend our sincere apologize, for your recent service visit. We've check our past guest logs and we don't have any of our guest waiting 5 hrs. for an oil change and with that, our Service Director Daniel Sanchez would like to talk with you directly and at your convenience to get more details. He can be reached at: 972.346.5858

February 27, 2023

Very accommodating and friendly. They had a good inventory to choose from. I will use them for service on my new vehicle. SH More

by Atv4tootie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez , Olu Betiku, Johnson Oommen
Feb 27, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations

February 23, 2023

My service adviser was absolutely fantastic. The accommodations available are perfect. I was able to continue working while I waited. More

by bpool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Maiden
Feb 23, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo Toyota of Prosper) and team (Dean). Hurry back

February 22, 2023

Doug Ranzer is a super service rep. Fast, efficient and courteous! It helps to have an appointment! More

by GCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Longo Toyota of Prosper responded

Thank you for the trust you have in our company (Longo) and team (Doug). Make it a great day and hurry back

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