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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

January 24, 2023

Tony was awesome and very helpful! The process seemed so smooth from the moment we walked in and spoke with Tony "AKA Superman" who took excellent care of me to picking up my vehicle. More

by jamowamo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Longo Toyota of Prosper responded

Thank you for taking the time today and sharing your visit to Longo Toyota of Prosper. We know how important it is having a great team representing our brand | company. Tony Bailey is certainly one of the many reasons why Longo is Longo. Enjoy what you drive

January 21, 2023

The service and writer detail was great and replied to my calls in a timely manner, for the actual work done on the vehicle was okay. My windshield wiper fluid container was loose and not connected fully, th More

by Jrose9292
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Longo Toyota of Prosper responded

We know this matter is important to you which makes it important to us. Our Service Director, Daniel Sanchez would like to discuss this further with you and at your convenience. He can be reached at: D: 972.346.5858 E: daniel.sanchez@prospertoyota.com We look forward to hearing back from you

January 19, 2023

Excellent service. Scheduled a time and Weston met expectations and ensured I was inform are where my vehicle was in the process. More

by Bufford.wsb01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Longo Toyota of Prosper responded

Thank you for being the most important part of our business and have a great weekend - Team Longo

January 12, 2023

Thought I would leave Longo Prosper for a closer mechanic/repair shop. After meeting Kenneth, I feel that I will be a lifelong customer. It has been great working with the various service consulta More

by copernicus
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Longo Toyota of Prosper responded

We couldn't be more honored and humbled after reading such a kind posting. Thank you for being the most important part of our business and we'll make sure Kenneth receives a copy of this posting, it's certainly going to make his day. Hurry back - Team Longo

January 12, 2023

Quiet, friendly, efficient, and no pressure, would be how I would describe the dealership as a whole. I have bought a lot of cars over the years and some dealers feel like a 3 ring circus or the Midway at th More

by dbade1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the lady from the rental car department is always super nice to me too!, Tony Pan
Jan 12, 2023 -

Longo Toyota of Prosper responded

Talk about a review that takes your breath away and a smile from ear-to-ear - WOW - thank you so much for this AMAZING posting. Everyone at the Longo Toyota of Prosper campus works so hard every single day to not only meet the expectations of our guest but to exceed them and we're so glad you were able to witness this over the years. From all of us @ Longo Toyota of Prosper. THANK YOU FOR BEING THE MOST IMPORTANT PART OF OUR BUSINESS and we are yelling from the roof top and thanks and gratitude. Make it a great day

January 11, 2023

Easy, efficient and conscientious. My advisor Weston is very accommodating and on top of things. More

by MTJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Longo Toyota of Prosper responded

We're honored to serve you and thank you for choosing Longo Toyota of Prosper for your servicing needs

January 08, 2023

Just an absolutely great experience working with Tony and the team at Longo. I will be returning to work with Tony and Longo Toyota the next time I am in the market for another vehicle. Great job thanks More

by Tommy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Longo Toyota of Prosper responded

Welcome to the Longo Toyota of Prosper family and we will make sure Tony receives a copy of this posting, it's certainly going to make his day - Enjoy what you drive

January 08, 2023

Tony and the entire team at Longo Toyota were such a pleasure to work with when shopping and purchasing a new car. While everyone talks about how it’s the wrong time to buy a car, Tony and the team make More

by Sam C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston, Tony Pan
Jan 09, 2023 -

Longo Toyota of Prosper responded

We know you have many choices Sam, when selecting a brand | dealer and boy are we ever honored you've chosen Longo Toyota of Prosper to handle your auto care needs. Thank you again, for being the most important part of our business

January 07, 2023

Edwin Tillman was the best! Super professional, kind and made me feel right at home! I recommend Edwin every time! More

by Shay Benjamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper, enjoy what you drive and we're honored to serve you

January 03, 2023

This is my 2nd car that I’ve bought from Longo Toyota Prosper and it was an amazing experience to say the least. I was the last deal of the year and feel very fortunate to have worked with Anson, Preston More

by DL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Mitchell, Stephen Wedderburn, Vince TalPlacido, Anson Baker
Jan 03, 2023 -

Longo Toyota of Prosper responded

Welcome back Diana and Happy New Year from all of us @ Longo Toyota of Prosper. We know you have many choices when selecting a brand | dealer and we're honored you remembered us and came back. Please enjoy what you drive and THANK YOU again, for being the most important part of our business - Team Longo

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