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Longo Toyota of Prosper

Prosper, TX

4.9
1,305 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,305 reviews

June 05, 2023

Excellent experience buying my new Corolla last month at Longo Toyota of Prosper. The team led by general manager, Tony Pan and my sales consultant Tony Bailey were superb! We were in and out of the dealers More

by Vinay S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Jun 05, 2023 -

Longo Toyota of Prosper responded

Thank you Vinay for such an amazing posting on DealerRater about our visit to Longo Toyota of Prosper. We couldn't agree with you more about Tony, he's certainly one of the many reasons why Longo is Longo. Welcome to our family and please enjoy what you drive

June 04, 2023

I have bought/sold 5 vehicles at Longo and referred my inlaws for a purchase and all with Tony Bailey A.K.A. "Superman." Earlier in 2023, we told Tony that we wanted to seek out a 2023 Sequoia. If you More

by dbade1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Longo Toyota of Prosper responded

What a great way to begin our week @ Longo Toyota of Prosper - THANK YOU * THANK YOU * THANK YOU for such an amazing posting on Google and boy did you ever get a beauty - congratulations

June 03, 2023

My salesman Tony was great to work with. Overall satisfied with the service I received here More

by chackworth3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and we're honored to serve you

June 02, 2023

My experience with Longo Toyota was ultimately not very good. My sales rep Ian was excellent. My major issue came when I sat for almost an hour and a half waiting for the finance person to see me. My time More

by Practical car guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Flynn
Jun 05, 2023 -

Longo Toyota of Prosper responded

On June 2, 2023, our Sales Director, Harvey Portwood had the pleasure of speaking with you about your sales visit & Google posting. Your contribution (voice) is the best way we know how to measure and understand how our guests are treated during their visit to our dealership. Your feedback with Harvey, was certainly a reminder for us, as a dealer, to look at our process to make sure they’re in place and fulfilling our guests needs. We’re delighted to know we’ve regained your trust in our company. Like many of our guest, you may have found customer reviews of our services useful in making your choices and we’re hopeful your posting on Google can reflect our efforts in resolving your dissatisfaction. We look forward to reviewing your updated post and more importantly here’s too many more years of business, with Longo Toyota of Prosper.

June 02, 2023

Mike was incredible. He was able to find the perfect car. Exactly what we need it. Highly recommend Mike Lankford for any future vehicle purchases. More

by Ivazq08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Wedderburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lankford
Jun 02, 2023 -

Longo Toyota of Prosper responded

Thank you for the kind posting on DealerRater and delighted knowing Mike and the Sls team @ Longo Toyota of Prosper took wonderful care of you and your auto care needs

June 02, 2023

Longoria Toyota of Prosper was a positive experience in purchasing a vehicle. Great professional staff! More

by Dona
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez, Andrea
Jun 02, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper and congratulations on your purchase - Team Longo

May 29, 2023

Every time I go there, Diego has always been very courteous and friendly will return. My lease is almost up, and they were so kind to give me information of what to spect and how I can purchase my v More

by evelynphil413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez and David Maldonado
May 30, 2023 -

Longo Toyota of Prosper responded

Longo Toyota of Prosper is always here for you whether it's for service, sales and or over-the-counter parts purchases.

May 28, 2023

I highly recommend Longo Toyota. My salesperson, David Wilmoth was absolutely the best person I have ever dealt with while purchasing a vehicle. He helped me with my purchase of a ne More

by Whitener
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Longo Toyota of Prosper responded

We know you have many choices when selecting a brand | dealer and we're honored @ Longo Toyota of Prosper you've chosen us to handle your auto care needs.

May 28, 2023

I have been searching for right dealer for last 2 months , now I can suggest longo to any one because no hidden costs and great and timely service .Ask for Chris Cabrera, he is the best I have seen! He is a More

by yoga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Cabrera
May 30, 2023 -

Longo Toyota of Prosper responded

You never have to look anywhere else but Longo Toyota of Prosper. We're honored to serve you and welcome to the Longo family

May 28, 2023

Always fast service and answer all the questions I have! I always come here for maintenance. More

by samcobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Longo Toyota of Prosper responded

Thank you for visiting our service dept and delighted knowing of the caring attention Weston and the svc team @ Longo Toyota of Prosper provided. Make it a great day and hurry back

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