Longo Toyota of Prosper

I have owned 47 Toyota's in 25 years of driving. Some were new, some were old, but all were nice condition and great cars! 6 of those 47 were new, and 6 of the 7 were purchased new with Tony Bailey Some were new, some were old, but all were nice condition and great cars! 6 of those 47 were new, and 6 of the 7 were purchased new with Tony Bailey at Longo Toyota of Prosper. Tony makes it simple. Probably a little too easy for me actually, but he never sells me anything. I tell him what I want, he calls me when he finds one. Sometimes it takes a few months, other times it takes less than a day. But he is always happy when he finds me the exact car, color, trim I am looking for. Most recently, he found the exact truck I was interested in. I was a little apprehensive, but I knew that this truck would be hard to find again, and I was given ample time and no pressure to decide to do the deal. There is no pressure, there is no hidden agenda with him. He lets the customer make their own decision. He goes the extra mile to make sure everything is handled smoothly. I know instances, where he stays late or comes in early or on his days off to meet the customer. He has done it for me, and several other of his clients. He does what it takes, to provide EXCELLENT customer service. I cannot thank him enough. I have bought a lot of vehicles both Toyota and other brands from area dealers and by far HANDS DOWN, he makes the best experience possible. I also drive 25 miles and pass 3 other closer Toyota dealers, to come to Longo Toyota of Prosper. I have become more than customer of Tony Bailey, I am a friend and I consider him as such. A great man, doing great things! With that being said, when I am at Tony's desk, he sits by a gentleman named "RW" and he always is friendly to me, chats and says it is always good to see me. I am greeted by the lovely Trayce Carter, who always comes and talks to me when I am in for service. She is super sweet. Definitely the person you want, out doing PR for the dealership! Upper management guys always ask how I am and make a point to acknowledge me, and give me a good customer experience. You guys are tagged in this post and know who you are. Thank you! Stephen Wedderburn and Harvey Portwood are great! Kenneth James and Doug Ranzer always keep me serviced and get me on the books when I need service. Services are completed timely and correct the first time. Thank you guys as well! Billy Stewart runs the shop and the service side of the dealership. I first met him in 2018 with a bad alignment and wheel balance completed at another Toyota dealer. Billy test drove the truck with me and listened to my concerns. He got everything handled and took car of the problem, that two other dealers ignored. Billy has also helped me on a few oddball issues with my vehicles and fixed them. He is always quick to provide logical rationale and reasoning and advice to me, and other customers and workers when needed. I am glad to know him and consider him a friend as well. It is a great dealership to buy and service with. I have only had one less than great experience, and everyone from the top down, did what was necessary, to make the best of the situation. I appreciate all they have done for me and my family. I will keep my current vehicles for a while, but will continue servicing and will buy from them again, if the need arises. Keep doing what you are doing. Do not mess with success! More

Tony Bailey was Superman salesman, go see Tony for your next new car. Longo Toyota treated us well. next new car. Longo Toyota treated us well. More

I had a very good experience. Great attention, fast service, setting the expectation, and very courteous. Great attention, fast service, setting the expectation, and very courteous. More

This is the first vehicle we bought from Longo Toyota of Prosper. Tony Bailey is awesome! He provided world class service & helped us get the perfect car for our growing family. Prosper. Tony Bailey is awesome! He provided world class service & helped us get the perfect car for our growing family. More

Tony Bailey was so so great! Love my new ride. Definitely check out this dealership. Love my new ride. Definitely check out this dealership. More

Since Longo Toyota of Prosper has opened, we have worked with them on our New Toyota Vehicle purchases. This last time has been with Tony Bailey. Tony is world class in his treatment of his customers! As To with them on our New Toyota Vehicle purchases. This last time has been with Tony Bailey. Tony is world class in his treatment of his customers! As Tony puts it, he's more than a salesman, but a sales consultant. Patient and informative with no hidden agenda. More

Eddie (Edwin) Tillman is a world class sales consultant. He is patient and knowledgable. He is very down to earth and easy going, which is rare to find in a such a fast paced industry. He is one our go to i He is patient and knowledgable. He is very down to earth and easy going, which is rare to find in a such a fast paced industry. He is one our go to in sales at Longo Toyota of Prosper. More

This is the second car I bought from this dealership, and from Edwin Tillman - a first in my life. He is attentive and straight-forward in his work, no silly games or gimmicks. He is very professional. Very from Edwin Tillman - a first in my life. He is attentive and straight-forward in his work, no silly games or gimmicks. He is very professional. Very happy with the experience - again. More

Since my first visit for my 2022 Tundra Platinum, Weston has been my go to for any of our service visits at Longo Toyota of Prosper. He has since serviced all of our Toyota vehicles. He keeps you up to date has been my go to for any of our service visits at Longo Toyota of Prosper. He has since serviced all of our Toyota vehicles. He keeps you up to date on all things service and is willing to take the time to listen to the any issues. He communicates in a timely and professional manner and ensures that we are 1,000,000% satisfied with the end result of any of our service visits. More

Tony will always have our business! He was able to find me the exact truck I wanted in less than a week! Tony provided us with amazing customer service again and I would refer anyone in He was able to find me the exact truck I wanted in less than a week! Tony provided us with amazing customer service again and I would refer anyone in the market for a new or used car to him. More