Longo Toyota of Prosper

This dealership really stands out for how they sell cars. Harrison sold me my car, and I highly recommend him to anyone who is looking to buy a car. You can really sense his enthusiasm for the way that the d Harrison sold me my car, and I highly recommend him to anyone who is looking to buy a car. You can really sense his enthusiasm for the way that the dealership conducts business. He is great to work with and was always quick to respond to any questions that I had. He also went out of his way on his day off from work to make sure I would get the car I ended up buying. I pretty much researched and contacted almost all of the Toyota dealerships in the area, and Longo Toyota of Prosper is definitely the best option to buy from. Highly recommend! More

We have been doing our service at Longo Toyota since they opened and even though they happen to be closest to our home, I'd be willing to drive further because of how good they have been to us through the ye opened and even though they happen to be closest to our home, I'd be willing to drive further because of how good they have been to us through the years. Kenneth James has been our service consultant and I sincerely hope he stays for many years to come. We just had our 4Runner serviced. We had a flat tire a day before bringing it in. The service technician said it could be patched. We decided to do it. They patched it and put the spare back in place and put the jack / tools all back up very nice and neat. That was greatly appreciated. It's the little things that add up and I greatly appreciate the attention to detail the service group has at Longo Toyota. More

Best of the Best with service and putting the Customer first! Will be a repeat customer for years to come. first! Will be a repeat customer for years to come. More

Always outstanding service at this dealership and Tony Bailey is no exception. We sold two cars to Longo, not only did we get a great price but Tony made it a seamless transaction, simple, painless and qu Bailey is no exception. We sold two cars to Longo, not only did we get a great price but Tony made it a seamless transaction, simple, painless and quick. His professionalism is top notch and we absolutely highly recommend him and Longo of Prosper! We will be back. More

We search for over 3 weeks and found our RAV4 at Longo's. Edwin was wonderful, very easy to communicate with and knowledgeable about the car, and how we could purchase it. Having an honest, caring salesman Edwin was wonderful, very easy to communicate with and knowledgeable about the car, and how we could purchase it. Having an honest, caring salesman really makes a difference. If you need a car, see Edwin. More

First time experience with Longo Toyota of Prosper, and it won’t be our last! it won’t be our last! More

The word SUPERMAN became a new meaning when I met TONY BAILEY!! He didn't just sell me a car but a experience. I had no stress or no worries. He went over and beyond to give me great customer service! I f BAILEY!! He didn't just sell me a car but a experience. I had no stress or no worries. He went over and beyond to give me great customer service! I felt I had known him for years!! He is definitely Superman and a G.O.A.T in my eyes!! If you want a car and experience that last for more than a moment ask for Superman Tony Bailey‼️ More

I had the best experience my salesman man was a man of his word and worked hard to get me my best deal his word and worked hard to get me my best deal More

I have owned 47 Toyota's in 25 years of driving. Some were new, some were old, but all were nice condition and great cars! 6 of those 47 were new, and 6 of the 7 were purchased new with Tony Bailey Some were new, some were old, but all were nice condition and great cars! 6 of those 47 were new, and 6 of the 7 were purchased new with Tony Bailey at Longo Toyota of Prosper. Tony makes it simple. Probably a little too easy for me actually, but he never sells me anything. I tell him what I want, he calls me when he finds one. Sometimes it takes a few months, other times it takes less than a day. But he is always happy when he finds me the exact car, color, trim I am looking for. Most recently, he found the exact truck I was interested in. I was a little apprehensive, but I knew that this truck would be hard to find again, and I was given ample time and no pressure to decide to do the deal. There is no pressure, there is no hidden agenda with him. He lets the customer make their own decision. He goes the extra mile to make sure everything is handled smoothly. I know instances, where he stays late or comes in early or on his days off to meet the customer. He has done it for me, and several other of his clients. He does what it takes, to provide EXCELLENT customer service. I cannot thank him enough. I have bought a lot of vehicles both Toyota and other brands from area dealers and by far HANDS DOWN, he makes the best experience possible. I also drive 25 miles and pass 3 other closer Toyota dealers, to come to Longo Toyota of Prosper. I have become more than customer of Tony Bailey, I am a friend and I consider him as such. A great man, doing great things! With that being said, when I am at Tony's desk, he sits by a gentleman named "RW" and he always is friendly to me, chats and says it is always good to see me. I am greeted by the lovely Trayce Carter, who always comes and talks to me when I am in for service. She is super sweet. Definitely the person you want, out doing PR for the dealership! Upper management guys always ask how I am and make a point to acknowledge me, and give me a good customer experience. You guys are tagged in this post and know who you are. Thank you! Stephen Wedderburn and Harvey Portwood are great! Kenneth James and Doug Ranzer always keep me serviced and get me on the books when I need service. Services are completed timely and correct the first time. Thank you guys as well! Billy Stewart runs the shop and the service side of the dealership. I first met him in 2018 with a bad alignment and wheel balance completed at another Toyota dealer. Billy test drove the truck with me and listened to my concerns. He got everything handled and took car of the problem, that two other dealers ignored. Billy has also helped me on a few oddball issues with my vehicles and fixed them. He is always quick to provide logical rationale and reasoning and advice to me, and other customers and workers when needed. I am glad to know him and consider him a friend as well. It is a great dealership to buy and service with. I have only had one less than great experience, and everyone from the top down, did what was necessary, to make the best of the situation. I appreciate all they have done for me and my family. I will keep my current vehicles for a while, but will continue servicing and will buy from them again, if the need arises. Keep doing what you are doing. Do not mess with success! More

I had a very good experience. Great attention, fast service, setting the expectation, and very courteous. Great attention, fast service, setting the expectation, and very courteous. More