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Longo Toyota of Prosper

Prosper, TX

4.9
1,340 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,340 reviews

October 24, 2023

Tony provided great customer service. I really enjoyed the buying experience with him. I would definitely buy from him again! More

by danielthomasgerber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2023 -

Longo Toyota of Prosper responded

Thank you for sharing this moment with Tony and the team at Longo Toyota of Prosper. Enjoy what you drive - Team Longo

October 23, 2023

Very good, all around experience with this dealership and their salesman, Tony Bailey. Actually, best car purchasing experience I’ve ever had. More

by Tony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Longo Toyota of Prosper responded

Thank you for coming to Longo Toyota of Prosper and happy knowing Tony Bailey took wonderful care of you and your auto care needs.

October 22, 2023

Amazing customer service and friendly staff. There are no dealer tricks at all and highly transparent. They're also very accommodating to your needs and wants when it comes to a vehicle. I h More

by SoarerZ30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Longo Toyota of Prosper responded

Congratulation on your recent visit to Longo Toyota of Prosper. We're honored to serve you and welcome to the Longo Family

October 22, 2023

Did a Good job on my car , my brake now is smoothly every time I try to put my foot on brake penal. More

by SOPHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Longo Toyota of Prosper responded

Thank you for this great review Sophie. We're honored to serve you - Team Longo

October 16, 2023

Our salesman, Harrison, did a great job of helping us learn all about the car and all the dealer could do for us. More

by mikeringhausen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Longo Toyota of Prosper responded

Thank you for your 5 Star rating on DealerRater. We're delighted to read of the caring attention provided by Harrison and team. Enjoy what you drive - Team Longo

October 15, 2023

We initially worked with RW to help us find our new Camry Hybrid. He was able to find one and ordered it for us. After a few weeks, we got a call from RW saying the car was in and Tony was going to finish of More

by Loren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Weiner
Oct 16, 2023 -

Longo Toyota of Prosper responded

Congratulations on your most recent visit to Longo and delighted to know Tony | Randall & the team @ Longo Toyota of Prosper took wonderful care of you - Enjoy what you drive and welcome to the Longo Family

October 12, 2023

I bought new my 2000 Tundra 4x4 8 cylinder Lexus Engine in August of 2000 and had it 23 years now. I have kept it immaculate and in great running condition thanks to Toyota Master Certified Techs and Toyot More

by Andy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toyota Certified Master Tech Chris Storment
Oct 13, 2023 -

Andy S. responded

On 10-12-2023/Thursday/0700 CT I had my 2000 Tundra serviced at Longo Toyota of Prosper and rated them 5 Stars with DealerRater. I bought this Tundra new in 2000 and is 23 years old and almost a Classic. I keep it immaculate, new looking and in great running condition always servicing it at Toyota Dealerships using all Toyota Parts. I service my Toyota Tundra as the service manual recommends and any other time it needs it as something occurs. Longo Toyota of Prosper has the best Customer Service I have ever received among all Toyota Dealerships I have used over the past 33 years and I have had some good ones. They are very honest with great integrity and super Customer Friendly, a great combination. Their Service Department is sharp and accurate in repairs. They do what they say they will do and stand behind their work. I really appreciate their Service Department. They are also fair with pricing for the Customer. Refer to my DealerRater Review given on 10-12-2023 that supports more in detail on this direct review to Longo Toyota of Prosper. Special thanks to Billy Stewart, Kenneth James, David Araujo and Chris Storment for all their collective work together to make me a Happy Satisfied Customer!

Oct 16, 2023 -

Longo Toyota of Prosper responded

Andy THANK YOU so much for this amazing review. We're so honored you have chosen Longo Toyota of Prosper for your servicing needs. Call us if you have any questions, we're here for you - Team Longo

Oct 17, 2023 -

Longo Toyota of Prosper responded

Reviews such as this never get old and we cannot wait to share this with Billy, Kenneth, David, Chris and everyone who made your experience exceptional. Make sure you hurry back -Team Longo Toyota of Prosper

October 07, 2023

Drove from out of state and we were treated wonderfully and all the staff were very kind and helpful. Longo made a seamless and easy car buying experience and gave us a great deal. We worked with sales man More

by dlknudsen13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Longo Toyota of Prosper responded

What a great way to begin our week @ Longo Toyota of Prosper - TY for your kindness & trust in our company & team (Edwin Tillman) Enjoy what you drive

October 04, 2023

Great service and the dealership is very helpful and honest. I highly recommend them and I drive 45mins to get to this one when there is another Toyoya dealership much closer More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Longo Toyota of Prosper responded

Thank you for entrusting the service team @ Longo Toyota of Prosper with your auto care needs. We're honored to serve you!

October 02, 2023

The online sale and delivery was fast, painless, and easy. Pricing was competitive and beat out other local dealers! More

by Greg W.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and welcome to the Longo Family

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