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Longo Toyota of Prosper

Prosper, TX

4.9
1,326 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,326 reviews

December 28, 2024

Excellent dealership! 4Runner concern diagnosed and repaired. Thank you to the team for their help. More

by 4Runner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skylar Offutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Longo Toyota of Prosper responded

Thank you for your great feedback! We're glad to hear that we could diagnose and repair your 4Runner concern. A special thanks for recognizing our team’s efforts in providing you with the help you needed. If you have any further questions or need assistance, don’t hesitate to reach out. We look forward to serving you again! Happy New Year - Team Longo

December 26, 2024

I took my truck in for service and they went out of their way to help make sure it was fixed. Great group. More

by Mark W. and Ty W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris - Shop foreman
Dec 26, 2024 -

Longo Toyota of Prosper responded

Thank you so much for your kind DealerRater post! We're truly humbled by your feedback. It was our pleasure to serve you, and we're glad to hear that we were able to go the extra mile to ensure your truck was properly fixed. We truly appreciate your trust in our team, and we're grateful to have the opportunity to help. Team Longo Toyota of Prosper

December 21, 2024

Tony definitely explained all our questions and got us in a 2025 1794 edition sequoia Thanks Tony will definitely recommend More

by escamillatire24hr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Longo Toyota of Prosper responded

Thank you for your kind review! We’re so glad to hear that Tony was able to answer all your questions and help you find the perfect 2025 1794 Edition Sequoia. We truly appreciate your trust in him, and we’re happy to know you had a great experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Happy Holidays from all of us @ Longo Toyota of Prosper and please enjoy what you drive

December 20, 2024

Tony took good care of our family, listened to our needs, and got us in the vehicle we needed More

by chelseadeflice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your experience on DealerRater! We're so happy to hear that Tony took great care of your family, listened to your needs, and helped you find the perfect vehicle. Providing personalized service and ensuring our customers are fully satisfied is always our goal, and it’s great to know we succeeded with you. Happy Holidays from all of us @ Longo Toyota of Prosper

December 20, 2024

Very professional, knowledgeable and helpful staff. Have had good experience with the dealership. Would cal out Seth’s name as he had helped me with last 2 services. More

by Ashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience on DealerRater! We’re glad to hear that you’ve had a positive experience with our dealership and that our staff has been professional, knowledgeable, and helpful. We especially appreciate you recognizing Seth for his assistance with your last two services. Happy Holidays - Team Longo

December 20, 2024

Tony was great and super nice. He made the whole process as pleasant and quick as possible. More

by jackson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Longo Toyota of Prosper responded

We're honored to serve you Jackson, enjoy what you drive - Team Longo

December 20, 2024

I have been taking my car to Longo Toyota for maintenance service for 5 years. I work with Weston and he is always courteous and helpful. The mechanics due a great job, never any issues after the work has be More

by denise_turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience with us on DealerRater! We truly appreciate your kind words and are thrilled to hear that you’ve had such a positive experience with our team over the past 5 years. Weston and our entire service team work hard to provide the best possible service, and it’s wonderful to know that their efforts have made a difference for you. Team Longo

December 18, 2024

Man Tony Hooked it up, went in lookin for a college bound kid a truck and walked out with 2 brand new ones. 200 bucks more a month than the one we turned in. Dude worked for us thank you More

by hughesbuilding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your experience! We're so glad to hear that Tony was able to assist you in finding the perfect vehicles for your needs. It's great to know that he worked hard to make it happen. We truly appreciate your feedback and are grateful for your business! Team Longo Toyota of Prosper

December 17, 2024

12-10-24/Tuesday/0800 CT Installed Front RT & LT Control Arm Bushings (never been replaced) & Aligned all 4 wheels on my 2000 Tundra I bought new August 2000, almost 25 years ago… have kept in immaculate co More

by Andy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toyota Certified Quality Specialist Master Tech Josh Astetter
Dec 17, 2024 -

Longo Toyota of Prosper responded

Thank you so much for your detailed review and kind words about Longo Toyota of Prosper and our team! We're truly humbled to have had the opportunity to serve you and your 2000 Tundra. It’s fantastic to hear that your vehicle is still running smoothly after all these years and that our team, led by Billy Stewart, Josh Astetter, and Kenneth James, were able to keep it in optimal condition. We take great pride in providing the best service to our customers, and your experience reflects that commitment. Your recommendation means the world to us, and we look forward to continuing to meet your auto care needs for many years to come. Thank you again for trusting us with your vehicle! Happy Holidays

December 13, 2024

I am very happy with My new truck purchase at Longo Toyota. They worked with me on trade in and still gave me a discount on the new truck. When I pulled into the dealership and walked inside, I notice More

by mattc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience on DealerRater! We truly appreciate your kind words and are thrilled to hear that you’re happy with your new truck purchase. It’s great to know that our team was able to assist you with your trade-in and still offer a discount on your new vehicle. We take pride in our dealership, and we're glad you noticed how welcoming and beautiful it is! Congratulations on your new truck, and we wish you many happy miles ahead. Team Longo