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Longo Toyota of Prosper

Prosper, TX

4.9
1,353 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,353 reviews

March 05, 2025

I scheduled routine maintenance after confirming the need with Weston Wallace. The service was done in a reasonable amount of time. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Longo Toyota of Prosper responded

Your review is appreciated. We are glad to hear that your routine maintenance was done in a reasonable amount of time. Thank you for reaching out. Team Longo Toyota of Prosper

March 02, 2025

I had a fantastic experience buying my car at Longo Toyota of Prosper. The sales representative Carlos Luis Lopez was helpful, attentive, and made the entire car-buying process stress-free. He is knowl More

by anaunda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Longo Toyota of Prosper responded

Thank you for your review. We deeply respect your feedback and are thrilled to hear about your fantastic experience at Longo Toyota of Prosper. We appreciate your kind words about Carlos Luis Lopez and are glad he made your car-buying process stress-free.

February 28, 2025

There was some confusion when I first came in but Weston stepped up and did a great job helping. More

by Rock.hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Longo Toyota of Prosper responded

We're thrilled to hear that Weston was able to assist you effectively, especially after the initial confusion. It's great to know that he stepped up and provided excellent service. We appreciate team members like Weston who go above and beyond for our customers. Thank you immensely for sharing your experience with us! Your feedback helps us continue to improve our service. Team Longo Toyota of Prosper

February 24, 2025

There is a definite reason why this dealership has an almost perfect 5 star review with over 8,000 customer reviews. We recently purchased a certified used truck from Longo that we had seen advertised on More

by dglentaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Moreles
Feb 24, 2025 -

Longo Toyota of Prosper responded

On behalf of the entire team at Longo Toyota of Prosper, we want to extend our heartfelt gratitude for your kind words and for taking the time to share your exceptional experience with us. We are thrilled to hear that we were able to meet your needs and exceed your expectations during your recent vehicle purchase. Our team, including Carlos Moreles, Daniel Sanchez, Harvey Portwood, Preston Mitchell, Olu Betiku, and Billy Stewart, strives to provide each customer with the highest level of service, and we are so pleased to know that their dedication made a lasting impression on you. Your feedback reinforces the core values we hold as a company—fairness, patience, and a commitment to finding the right solution for each individual. We truly appreciate your trust in us and are grateful for the opportunity to assist you.

February 24, 2025

I recently purchased a car from Longo Toyota of Prosper and I couldn't be happier with my experience. From the moment I walked in, I felt welcomed and never pressured to make a purchase. Instead, the team More

by halsabti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Longo Toyota of Prosper responded

Thank you so much for your kind and thoughtful review! We are absolutely thrilled to hear about your positive experience at Longo Toyota of Prosper. It’s wonderful to know that you felt welcomed and well-supported throughout the entire process, and we’re especially glad you had the pleasure of working with Jeff Hall and Harvey Portwood. We truly appreciate your trust in us, and it’s great to know that our commitment to excellent customer service, both during and after the purchase, made such an impact on you. We will make sure to pass along your kind words to Cameron Knott as well – he will be so pleased to hear that his service left a positive impression.

February 15, 2025

I had an excellent experience working with Tony. Tony made the buying experience quick, smooth and pressure free. He was transparent, attentive, and personable throughout the experience. I appreciat More

by tmbrown9678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to leave such a kind and thoughtful review! We're thrilled to hear that your experience working with Tony was so positive. Our team strives to create a seamless and pressure-free process, and it’s great to know that Tony’s honesty, transparency, and professionalism made a difference for you. Enjoy what your drive - Team Longo

February 12, 2025

Willing to do what he can to make his customers happy! Very personable and friendly! More

by Katelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Feb 12, 2025 -

Longo Toyota of Prosper responded

Thank you so much for sharing your wonderful experience with us on DealerRater! We truly appreciate your kind words about Ian. It’s fantastic to hear that he was willing to do everything he could to make you happy, and that his personable and friendly approach helped make your experience so positive. Team Longo

February 12, 2025

Good guys. Willing to help you out and earn your business. Would buy from again. More

by James E.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny
Feb 12, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind words! We really appreciate you recognizing our team’s dedication to helping and earning your business. We’d be happy to assist you again in the future and look forward to the opportunity to work with you once more! Team Longo

February 12, 2025

Tony was great and very helpful! !! Loved our experience and everyone was very friendly to work with. More

by Shannowarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your wonderful experience with us! We're so happy to hear that Tony was able to assist you and provide such helpful service. It’s great to know that you enjoyed your time at Longo, and that everyone you worked with was friendly and welcoming. We truly appreciate your kind words! Team Longo Toyota of Prosper

February 11, 2025

I just bought a new RAV4 from Tony at Longo. He was easy to work with. More

by Ian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Longo Toyota of Prosper responded

Thank you Ian for coming to Longo Toyota of Prosper and allowing us to assist in your auto care needs. Enjoy your beautiful RAV4.