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Longo Toyota of Prosper

Prosper, TX

4.9
1,304 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,304 reviews

October 12, 2023

I bought new my 2000 Tundra 4x4 8 cylinder Lexus Engine in August of 2000 and had it 23 years now. I have kept it immaculate and in great running condition thanks to Toyota Master Certified Techs and Toyot More

by Andy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toyota Certified Master Tech Chris Storment
Oct 13, 2023 -

Andy S. responded

On 10-12-2023/Thursday/0700 CT I had my 2000 Tundra serviced at Longo Toyota of Prosper and rated them 5 Stars with DealerRater. I bought this Tundra new in 2000 and is 23 years old and almost a Classic. I keep it immaculate, new looking and in great running condition always servicing it at Toyota Dealerships using all Toyota Parts. I service my Toyota Tundra as the service manual recommends and any other time it needs it as something occurs. Longo Toyota of Prosper has the best Customer Service I have ever received among all Toyota Dealerships I have used over the past 33 years and I have had some good ones. They are very honest with great integrity and super Customer Friendly, a great combination. Their Service Department is sharp and accurate in repairs. They do what they say they will do and stand behind their work. I really appreciate their Service Department. They are also fair with pricing for the Customer. Refer to my DealerRater Review given on 10-12-2023 that supports more in detail on this direct review to Longo Toyota of Prosper. Special thanks to Billy Stewart, Kenneth James, David Araujo and Chris Storment for all their collective work together to make me a Happy Satisfied Customer!

Oct 16, 2023 -

Longo Toyota of Prosper responded

Andy THANK YOU so much for this amazing review. We're so honored you have chosen Longo Toyota of Prosper for your servicing needs. Call us if you have any questions, we're here for you - Team Longo

Oct 17, 2023 -

Longo Toyota of Prosper responded

Reviews such as this never get old and we cannot wait to share this with Billy, Kenneth, David, Chris and everyone who made your experience exceptional. Make sure you hurry back -Team Longo Toyota of Prosper

October 07, 2023

Drove from out of state and we were treated wonderfully and all the staff were very kind and helpful. Longo made a seamless and easy car buying experience and gave us a great deal. We worked with sales man More

by dlknudsen13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Longo Toyota of Prosper responded

What a great way to begin our week @ Longo Toyota of Prosper - TY for your kindness & trust in our company & team (Edwin Tillman) Enjoy what you drive

October 04, 2023

Great service and the dealership is very helpful and honest. I highly recommend them and I drive 45mins to get to this one when there is another Toyoya dealership much closer More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Longo Toyota of Prosper responded

Thank you for entrusting the service team @ Longo Toyota of Prosper with your auto care needs. We're honored to serve you!

October 02, 2023

The online sale and delivery was fast, painless, and easy. Pricing was competitive and beat out other local dealers! More

by Greg W.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and welcome to the Longo Family

October 01, 2023

This dealership really stands out for how they sell cars. Harrison sold me my car, and I highly recommend him to anyone who is looking to buy a car. You can really sense his enthusiasm for the way that the d More

by Sylvia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Longo Toyota of Prosper responded

We cannot thank you enough Sylvia for this amazing posting on DealerRater and we're so happy knowing Harrison and the sales team took wonderful care of you and your auto care needs. Congratulations and call us if you need us.... Team Longo Toyota of Prosper

September 29, 2023

We have been doing our service at Longo Toyota since they opened and even though they happen to be closest to our home, I'd be willing to drive further because of how good they have been to us through the ye More

by pryorjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Longo Toyota of Prosper responded

THANK YOU so much for sharing your experience with Longo | DealerRater. We're honored to serve and delighted Kenneth has taken excellent care of you. See you on your next visit, have a great weekend - Longo Toyota of Prosper

September 28, 2023

Best of the Best with service and putting the Customer first! Will be a repeat customer for years to come. More

by Brandy B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lankford
Sep 28, 2023 -

Longo Toyota of Prosper responded

Welcome to the Longo Toyota of Prosper Family, Brandy!

September 24, 2023

Always outstanding service at this dealership and Tony Bailey is no exception. We sold two cars to Longo, not only did we get a great price but Tony made it a seamless transaction, simple, painless and qu More

by Tracie J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Longo Toyota of Prosper responded

Thank you for your 5 Star review on DealerRater. Tony Baily and team are honored to serve you, enjoy what you drive - Team Longo

September 23, 2023

First time experience with Longo Toyota of Prosper, and it won’t be our last! More

by WolverGene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Longo Toyota of Prosper responded

Thank you for this wonderful review on DealerRater, we're honored to serve you.

September 23, 2023

We search for over 3 weeks and found our RAV4 at Longo's. Edwin was wonderful, very easy to communicate with and knowledgeable about the car, and how we could purchase it. Having an honest, caring salesman More

by czimmy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Sep 25, 2023 -

Longo Toyota of Prosper responded

Congratulations on your new vehicle purchase. Edwin and team are so excited for you, enjoy what you drive - Team Longo

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