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Longo Toyota of Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.9
1,340 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,340 reviews

January 19, 2024

Every experience at Logo of Prosper has been positive in purchasing a new and a used vehicle, service department and the leadership team. Jeff Hall in sales has sold us a new Highlander and a used pick up More

by Lrobic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Longo Toyota of Prosper responded

Thank you Mr. Robicheaux for sharing your visit online and boy did you mention a few of our rock-stars @ Longo Toyota of Prosper. We're so humbled to serve you and your auto care needs. We never want you going anywhere else but Longo. Have a great weekend and hurry back - We're here when you need us!

January 17, 2024

Thank you Tony Bailey , You are a man of integrity and honor. Best salesman period! More

by Jason Poncio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and thank you for coming to Longo for your auto care needs. Enjoy!

January 17, 2024

I will never return to this Dealership! I would not even let the service manager Billy Stewart change the oil in my lawnmower. The way he runs his service department is completely unaccepta More

by Stephenldodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Longo Toyota of Prosper responded

We're sorry to read of your ill feelings about your recent service visit and pertaining to one of our team members. Our Service Director, David Araujo, tried reaching you, but was unsuccessful. At your convenience, please feel free to contact David @ D: 972.346.5861 or E: david.araujo@prospertoyota.com. We look forward to hearing back from you

January 13, 2024

Tony Bailey, need I say more? ! Makes it so easy to buy a car from him. This makes my fourth car from him! More

by Amanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Longo Toyota of Prosper responded

Thank you for such a warm smile Amanda especially in this cold weather we're having in Texas.... From all of us @ Longo Toyota of Prosper, please enjoy what you drive and welcome to the Longo family....

January 11, 2024

Good dealership and good people. Tony is great. Bought 4 runnner. Experience has been great. More

by rkonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cecilia Kaldawi
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Jan 11, 2024 -

Longo Toyota of Prosper responded

We're so happy @ Longo Toyota of Prosper that you selected our dealership & team to assist with your auto care needs. We cannot wait to share this posting with Tony, it's certainly going to make his day. Call us if you need us, we're always here to listen.

January 08, 2024

Doug is so amazing as usual. ..goes above and beyond with customer service. Professional Sincere Friendly More

by Yvette Orea-Kohavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Longo Toyota of Prosper responded

We're honored to serve you and THANK YOU for all the trust you have with our company (Longo Toyota of Prosper) and team (Doug). We never want you going anywhere else but Longo

Jan 08, 2024 -

Yvette Orea-Kohavi responded

Keep up the Great Customer Service Doug at Longo Toyota of Prosper and staff! Blessings, Yvette

January 07, 2024

1st time service. Doug the service advisor listened and took god care of my car. Way to go! I will be back! More

by DebbieF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Longo Toyota of Prosper responded

Welcome to the Longo Toyota of Prosper family and you call us if you need us, we're always here to listen

January 05, 2024

We purchased our RAV4 Hybrid XLE through the Costco Program which Longo Toyota is contracted. When a vehicle we wanted arrived at the dealership I contacted Aaron Koronkiewicz who is one of the people More

by Russ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and THANK YOU for stopping by our dealership. Enjoy your new ride and call us if you need us.

January 04, 2024

Car Shopping? Go to Toyota of Prosper, TX ask for Edwin Tillman. He is an amazing salesman and one heck of a mediator in negotiations. Remember EDWIN TILLMAN and More

by ohwatt4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2024 -

Longo Toyota of Prosper responded

What an amazing posting on DealerRater and thank you for connecting with Edwin on your auto care needs. We're honored to serve you @ Longo Toyota of Prosper.

January 03, 2024

Always prompt and efficient. Good communication through text while I’m waiting at the dealership. Doug Ranzer is the best! More

by Barbara G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Longo Toyota of Prosper responded

We cannot thank you enough for your kindness and trust in our company (Longo Toyota of Prosper) and team (Doug R). Make it a great day and we will see you in 6M or 5K miles...

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