Longo Toyota of Prosper

Longo Toyota of Prosper has an excellent team. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. I have been nothing but impressed by their service each and every time I’ve had my vehicle inspected and serviced by them. More

This is vehicle #9 that I have sold to/or purchased from Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inqu Longo Toyota of Prosper. All with Tony Bailey. Tony makes it easy for his customers. You see a vehicle, maybe even on he posted on social media, inquire about it, make an appointment with him or even just show up, and he will get you handled with 100% professionalism and transparency. Any time I have had warranty repairs or maintenance, he asks if there is anything he can do to help me. The follow up calls, the friendship, smiles, help, all are unmatched. Tony even had some Advil for me for a headache I had when I came to pick my truck up. He gave each of my kids a $5 dollar bill and got my wife and I a small gift with our truck purchase. Incredible. The little things combined with the big things, are what keep me coming back here, time and time again. Thank you for what you do Tony! Longo had a Tundra on the lot, which I secretly had been longing and dreaming of for quite some time. A quite rare 1794 trim in Lunar Rock color (my favorite color). I had spoken to Tony Bailey about it a few times, but the truck was not in my price range, so I did not even bother pursuing it. As time went on, Tony reached out to me and I told him where I would need to be on my trade, what I would desire to pay for the 1794 truck, with a few vehicle modifications. He said he would send the information over to Harvey Portwood and call me back. Low and behold, Harvey and Tony worked a deal which made my dream possible. I told them it would be a few days before I could finalize documents. Tony Bailey sent me all of the documents that I could sign over the internet and I did so, came in on Saturday morning. Signed the rest of the papers and drove off in my dream truck/color shortly after arrival! No pressure whatsoever. On any of my vehicle purchases. The dealership is quiet and not fast paced. I appreciate that. Recently, I stopped into Toyota of Dallas for a part and when I walked in, there were salesmen all over the place, a big gong that someone hit every time a car was sold. Mass chaos, like a 3 ring circus. I turned around and walked out. Forever. Got my part elsewhere. But Harvey Portwood and Tony Bailey, I sincerely thank you for working with me on the truck. My wife loves it, kids love it, I LOVE it and I get compliments daily on it. It is a unique and beautiful and very nice truck and I am happy to see it in my driveway every day. Thank you both for making it happen. Car #10 might be a long long time away, but I sure hope you both are here to sell it to me when the time comes! More

I recently purchased a new vehicle from Longo Toyota, and I must share my incredible experience! The assistance I received was truly outstanding, especially from David Service Director. Without his help, I w I must share my incredible experience! The assistance I received was truly outstanding, especially from David Service Director. Without his help, I wouldn't have restored my trust in Toyota or considered buying another vehicle. His customer service skills go beyond the current standards, it's rare to find such dedication and customer obsession these days. Not only did David excel in his role, but it seems that exceptional service is a core value at this Toyota dealership. This level of care and attention is something I’ve only experienced at luxury dealerships before. Sales agent Tony, Finance Manager Chad, and GM Daniel also played significant roles in making this a high-class experience and smooth. Longo Toyota truly delivers! Thank you, Longo Toyota team, for restoring my trust with Toyota and making this a memorable and positive experience 🌟 #CustomerService #Toyota #LongoToyota #HappyCustomer #CarPurchase More

Longo Toyota of Prosper has a very attentive sales and service team. Tony ‘Superman’ Bailey in sales located the vehicle same day on the lot. My trade had accessories to be move to the newer vehicle. West service team. Tony ‘Superman’ Bailey in sales located the vehicle same day on the lot. My trade had accessories to be move to the newer vehicle. Weston Wallace in service, got the right mechanic on the project ( name unknown) who moved the parts over to the new vehicle with great care! Thank you all, this made for a great experience. More

Very friendly and helpful, and I’m talking about everyone at this location. Ask for David at this location. Ask for David More

Longo Toyota is awesome! I love working with Harrison. He was able to find my son the perfect truck. I would recommend anyone in the market for a new or used Toyota to cal I love working with Harrison. He was able to find my son the perfect truck. I would recommend anyone in the market for a new or used Toyota to call Longo and ask for Harrison! Great work! More

Tony and Chad went above and beyond to make our experience great! I would recommend this dealership to anyone looking to purchase a vehicle. Many thanks to Longo Toyota.If you are in the market, go experience great! I would recommend this dealership to anyone looking to purchase a vehicle. Many thanks to Longo Toyota.If you are in the market, go see Tony. He is top notch! More

Usually I’m pretty skeptical of dealerships and their tactics but this was a very pleasant experience! Salesman Harrison Murphey and director Stephen Wedderburn really made the experience worthwhile. tactics but this was a very pleasant experience! Salesman Harrison Murphey and director Stephen Wedderburn really made the experience worthwhile. More

I’m always happy with my service. Doug does a great job and he is easy to work with. Doug does a great job and he is easy to work with. More

Friendly folks, efficient and quick service, reasonable pricing, not crowded, no un due pressure to buy stuff pricing, not crowded, no un due pressure to buy stuff More