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Longo Toyota of Prosper

Prosper, TX

4.9
1,353 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,353 reviews

March 29, 2025

this is my first Toyota and I am pleased with the service, the location and the dealership. Gage was great to work with.` More

by karenv908@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gage Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Longo Toyota of Prosper responded

Welcome to the Toyota family! We're so happy to hear that your first Toyota experience has been a great one. It’s wonderful to know that you’re pleased with our service, location, and dealership. Gage will be thrilled to hear your kind words! Team Longo

March 29, 2025

I chose Toyota 1 year ago and I can’t describe how great their service department operates. I was frustrated with two other brands level of professionalism and customer experience. I am an advocate now an More

by michael.warntjes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Longo Toyota of Prosper responded

Wow! We truly appreciate you taking the time to share your experience. It means so much to hear that our service department has exceeded your expectations after your frustration with other brands. We take great pride in providing top-notch service, and knowing that you’re an advocate for Longo and your Tundra is incredibly rewarding. Thanks for the shout out and hurry back - Team Longo Toyota of Prosper.

March 24, 2025

Sammy was an outstanding point person throughout our entire experience. She followed up promptly, confirmed our appointment, and professionally introduced herself before walking us over to meet with To More

by richellegrajo
Recommend Dealer
Yes
Employees Worked With
Samantha Silver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Longo Toyota of Prosper responded

Thank you for sharing your experience. We're thrilled to hear how outstanding Tony & Sammy were throughout the entire process. Their dedication, professionalism, and commitment to ensuring everything went smoothly, truly reflect the level of service we strive for. We appreciate your kind words and your recommendation. We'll be sure to share your feedback with Tony, Sammy and the team @ Longo Toyota of Prosper Sls Dept.

March 23, 2025

Convenient & accessible location, clean building & nice lobby, professional & courteous staff, and customer support is awesome! More

by mhel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

mhel responded

By the way, Cameron did a great job working on my car. He explained in details what my car needs & what is the service for, honest in giving professional car advise, & keep me updated all the time. Thanks Cameron. Appreciate it.

March 18, 2025

I bought my car from RW in 2020 and have my vehicle serviced at Longo. Great place to buy and keep your car running smoothly. More

by nicoleinman71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Clay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Longo Toyota of Prosper responded

It's great to hear that you purchased your car from RW in 2020 and continue to have it serviced at Longo Toyota of Prosper with Doug. Keeping your vehicle running smoothly is important, and we're glad Longo has been a reliable place for you. We appreciate your continued trust and look forward to assisting you in the future.

March 15, 2025

It was great working with David Maldonado and everyone else at Longo Toyota of Prosper again. This was my third new Toyota purchase from them, and first trade-in, and the entire process was smooth as alwa More

by woodshed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Longo Toyota of Prosper responded

Thank you for your loyalty and for sharing your experience! We're thrilled to hear that David and the team made your third Toyota purchase—and first trade-in—just as smooth as ever. It means a lot that you choose to make the drive to Longo Toyota of Prosper despite having a closer option. Enjoy what you drive!

March 14, 2025

RW was patient and genuinely cared about us getting a car we really enjoy. He was easy to work with and a great personality. Thank you RW. Definitely recommending this salesperson to friends around! We love More

by dortiz4583
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Longo Toyota of Prosper responded

Thank you for your wonderful feedback! We’re delighted to hear that RW provided you with a great car-buying experience. His patience, dedication, and friendly personality truly make a difference, and we’re glad he could help you find a car you love. Enjoy your new Camry, and we sincerely appreciate your recommendations! We look forward to serving you and your friends in the future. Team Longo Toyota of Prosper

March 10, 2025

On 2-24-25/Monday & 2-28-25/Friday (had to order parts) Longo Toyota of Prosper serviced my 2000 Tundra that I purchased new 25 years ago. On 24th replaced radiator fluid as protocol required. Ordered Pow More

by Andy S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Master Certified Toyota Tech Josh Astetter
Mar 10, 2025 -

Longo Toyota of Prosper responded

We truly appreciate you trusting Longo Toyota of Prosper with your Tundra’s service! It’s incredible to see a 25-year-old vehicle still going strong, and we’re glad Billy, Josh, and Kenneth could help keep it in top condition. Your kind words mean a lot, and we’ll be sure to pass along your appreciation to the team.

March 08, 2025

Great experience with Tony! He understood our needs and made the process seamless. Highly recommend for a smooth, stress-free car-buying experience! We will definitely be reachi More

by richellegrajo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek - Finance
Mar 10, 2025 -

Longo Toyota of Prosper responded

We’re happy to hear that Tony provided such a smooth and stress-free car-buying experience! He always goes the extra mile to make sure customers find exactly what they need. We appreciate your kind words and look forward to helping you with your next upgrade! Enjoy what you drive - Team Longo Toyota of Prosper

March 06, 2025

Tony does it again! I bought another car from Tony this weekend. Always a great experience doing business with him’ He has always worked hard to earn my business. I will More

by dasali0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Longo Toyota of Prosper responded

Thank you for your kind words and for choosing Tony once again for your car purchase. We truly appreciate your continued trust and support. Tony and our team at Longo Toyota are always here to provide you with a top-notch experience. Enjoy your new car, and we look forward to serving you again in the future Team Longo Toyota of Prosper

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