Longo Toyota of Prosper

First of all, let me tell you I am the type of person who most salesmen or women don't want to deal with because I do a lot of research before I show up at a dealership or an online visit. After so many deca most salesmen or women don't want to deal with because I do a lot of research before I show up at a dealership or an online visit. After so many decades of buying cars I am very difficult to please, and I know what I want and at what price, so I will walk away regardless of what some sales people promise me but changes the price for the car or on my tade in after †hey talk to their supervisor. Now for Longo Toyota of Prosper! I had an outstanding experience buying a new Prius XLE My salesman was Carlos Moreles. He went above and beyond to help me. Carlos and Longo didn't have the color of car I wanted, so they searched other dealerships and found the car I was looking for. Longo some how made a deal to get the car for me. Within a day, the new car was at Longo, and by the next day I had bought my new car and traded my previous car to therm.They also gave me a very good discount on the new car and gave me a very generous price for my trade in, which also convinced me to purchase my new Prius. One other thing they did to secure the deal was they offered to deliver the car to my home in Allen and pick up my former car. They didn't have to do it, but everyone especially Carlos cared enough for me as a person, not just a customer that they delivered my new car because I am a retired teacher/coach who suffers from vertigo, which prevents me from driving on highways. Based on the info I have shared, I have been promoting Longo to all my friends and family because most dealerships would not have done. all the things they did to secure my purchase of their car. Happy car shopping!! More

I had an outstanding experience with Lawrence. He was personable, respectful, and highly professional throughout the entire process. From the moment I arrived, he greeted me warmly and listened at He was personable, respectful, and highly professional throughout the entire process. From the moment I arrived, he greeted me warmly and listened attentively to my needs. He explained everything I needed to know about service for my Tacoma clearly, without any pressure. I highly recommend working with Lawrence for anyone visiting the dealership! More

Gage was an excellent advisor , he was professional and answered all questions and concerns regarding my car. answered all questions and concerns regarding my car. More

This dealership has provided us with exceptional service since we moved to Prosper five years ago. In particular, Cameron Knott always takes great care of us as our service advisor. since we moved to Prosper five years ago. In particular, Cameron Knott always takes great care of us as our service advisor. More

Staff was very friendly and courteous They did a good job.I am very satisfied job.I am very satisfied More

I’ve owned Toyotas for 20+ years. For that amount of time Doug Ranzer has been my service tech first at Pat Lobb Toyota, and now at prosper Toyota. If not for Doug, I don’t know that For that amount of time Doug Ranzer has been my service tech first at Pat Lobb Toyota, and now at prosper Toyota. If not for Doug, I don’t know that I would still own a Toyota. I value the honest , exceptional service that Doug provides. More

Tony was excellent we was looking for a corallo cross L they didn't have any of those but they did have other kind of cross. He let us look inside and notice it was small compared to the Rav4 that we have they didn't have any of those but they did have other kind of cross. He let us look inside and notice it was small compared to the Rav4 that we have so he suggested that we look at another vehicle and it happen to be the right size that we was looking for there was no pressure to buy he was very courtesy, polite and well respectful. We told him what we wanted and that what we got. I will be passing his information to my family and friend because he is willing to help you. More

Tony is the best salesman at Longo Toyota Prosper. He’s very friendly, courteous, and professional. He approached myself and spouse asking what we were looking for, and gave suggestions that helped us He’s very friendly, courteous, and professional. He approached myself and spouse asking what we were looking for, and gave suggestions that helped us made up our minds to make the purchase. Thanks a million Tony, we love our purchase. More

Cameron has been nothing short of amazing! This is a dependable, respectful, and dedicated man who has always taken care of me and my family. Even on his day off,, he took the time to get me i This is a dependable, respectful, and dedicated man who has always taken care of me and my family. Even on his day off,, he took the time to get me in a position to mitigate my problem. Cameron is a star and gem in his craft, major xxxxxxto him! More

Purchased my Highlander here, still drive the 30 miles to get it serviced due to consistent great customer service. get it serviced due to consistent great customer service. More