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Longo Toyota

El Monte, CA

Overview
Employees
Reviews
Vehicles
4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

September 29, 2024

Brian Bernal provided excellent service. I would say he did all he could to make the service experience exceptional. More

by Dvj323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian,Bernal
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Sep 30, 2024 -

Longo Toyota responded

Your satisfaction is incredibly important to us, and we’re grateful for the opportunity to serve you. If you need anything in the future, please don’t hesitate to reach out! Longo Toyota

September 28, 2024

Excellent quick service, very friendly and knowledgeable. He has helped my whole family out with our used car needs. More

by Mstarkey1988
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Longo Toyota responded

Thank you for your fantastic review! We’re delighted to hear that you received excellent, quick service and that our team has been able to assist your family with your used car needs. Your kind words about our friendly and knowledgeable staff truly mean a lot to us. We’re here to ensure you have the best experience possible, and it’s great to know we’ve achieved that for you and your family. Team Longo

September 28, 2024

Came back to Longo Toyota dealer service after years due to service is much better The place is clean and customer service like Noel the Filipino guy is helpful and friendly . Tried other services outside L More

by matusc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all the team
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Sep 30, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review on DealerRater! We’re thrilled to hear that you returned to Longo Toyota and had such a positive experience this time around. It’s great to know that our team, especially Noli, provided you with the helpful and friendly service we strive for. We truly appreciate your feedback and are glad to hear that we’ve made a difference.

September 28, 2024

Happy with the buying car process. Lizzette Vega did an amazing job and made everything quick and easy. More

by berthavargas5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Longo Toyota responded

Congratulations on your new car! We’re thrilled to hear that you had a positive buying experience and that Lizzette made the process quick and easy for you. Your satisfaction is our top priority, and it’s wonderful to know that our team delivered the service you deserve. Enjoy your new vehicle, Team Longo Toyota

September 28, 2024

Everything is well except, it took them 25 minutes before attending to me, LONG WAIT. More

by arbee.tutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Longo Toyota responded

Thank you for your feedback. We sincerely apologize for the delay you experienced during your visit. We understand that a 25-minute wait can be frustrating, and we’re sorry for any inconvenience it caused. We appreciate your patience and are committed to improving our service times. Longo Toyota

September 27, 2024

Great car service. Great communication with text. Always have a great experience. Friendly are friendly More

by pattymiranda66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with our car service and appreciated the communication through text. Our team strives to provide friendly and efficient service, and it’s fantastic to know we hit the mark. We look forward to seeing you again! Team Longo Toyota

September 26, 2024

I had a very good experience with this dealership. My sales representative, Isaac Banos,was great to work with. He explained everything well. He made the experience very easy. I was happy with the val More

by Maureen.a.coxe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience with Isaac Banos at Longo Toyota. It's fantastic to know he made the process easy and that you were pleased with the value of your trade-in. We’re also glad you enjoyed our clean, organized dealership and the Starbucks! Your recommendation means a lot to us. We look forward to serving you again in the future!

September 26, 2024

This is my second time going to this dealership and successfully leaving with a car. Both times I loved my experience and both times I was helped by Isaac who was absolutely amazing. I cannot complimen More

by Amber Olivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Longo Toyota responded

Thank you so much for sharing your experience! We're delighted to hear that this is your second successful visit with us and that Isaac provided you with such outstanding service. His dedication to keeping you informed every step of the way and helping you set up your vehicle truly reflects our commitment to customer satisfaction. We appreciate your recommendations to friends and family, and we look forward to welcoming you back for your next visit! Enjoy your new car! Longo Toyota

Sep 27, 2024 -

Amber Olivera responded

Thank you! I truly hope Isaac gets the recognition he deserves for his help. I would not have trusted to return to longo if I hadnt had such an amazing experience the first time with his help. I was excited to return knowing he would also help me through this new process. Not only did he help me find the car I wanted but I originally went looking for a used vehicle and he helped me get an amazing deal on a brand new vehicle instead! My family and I couldnt be happier or more excited about my new car and its all thanks to Isaac. He is an amazing rep and person. He never ceases to go above and beyond to make sure you get what you need or better and I hope he is recognized for all he does.

September 26, 2024

It’s really nice and fast. It’s good, and they are very friendly people More

by kennyshia23
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
forgot
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Sep 26, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota and congratulations on your purchase

September 26, 2024

Excellent and fast service. Customer service are prompt and friendly. I will definitely recommend to my friends and family. Thank you so much. More

by jamtsho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Winser Carrasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Longo Toyota responded

Congratulations on your new Toyota! 🎉 We’re so glad to hear you had an excellent and fast experience with our team. Thank you for your kind words about our customer service; it’s great to know you felt well taken care of. Your recommendation to friends and family means a lot to us - Team Longo

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