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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

October 07, 2024

The dealership was wonderful and very helpful on attaining a used car with very very low miles at a low price. The Salesman was even better. More

by nakamura_leroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Longo Toyota responded

That sounds like an amazing experience! It’s great to hear that the dealership was so helpful in finding you a used car with low miles at a great price. A fantastic salesman can really make all the difference too! Enjoy your new ride! Team Longo

October 04, 2024

Eric Chung is an excellent service advisor. He is efficient and very helpful, he meet all my needs. Highly recommend! Guest Brian Hwang More

by Brian H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Longo Toyota responded

Thank you for taking the time to share your experience on DealerRater! We’re thrilled to hear that Eric Chung provided you with excellent service. Our team is dedicated to meeting the needs of our customers, and it’s wonderful to know that Eric was able to assist you efficiently and effectively. Have a great weekend - Team Longo Toyota

October 04, 2024

Clean, professional, prompt, and outstanding customer service. Noli is the best and full of knowledge More

by Wongbudiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Longo Toyota responded

What a great way to start off our Friday @ Longo Toyota - Thank you so much for your kindness and trust in our team

October 04, 2024

Great service and reasonable price. People are friendly and knowledgable and I really appreciate them for assaastance. More

by Jie Cai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bernal
Oct 04, 2024 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota and hurry back

October 03, 2024

Exceptional service from service advisor Agustin Jauregui. If You’re looking for the best service and the best prices call today he will take care of Your Vehicle. More

by Anng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Longo Toyota responded

We sincerely appreciate your kind posting about the exceptional service provided by our service advisor, Agustin Jauregui. At Longo Toyota, we are committed to delivering the best service and value to our customers.

October 03, 2024

Cassie was so helpful ,he even came out on his day off . He did everything to help me purchase my daughter’s new car . He was really friendly and on top of everything. He is one of the best sale dealers th More

by avilla1414
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Longo Toyota responded

Thank you so much for your kind words on DealerRater! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that Cassie was able to assist you, even coming in on his day off to help with your daughter’s new car purchase. His dedication, friendliness, and attention to detail are what set him apart, and we’re proud to have him on our team. Thank you again for your feedback, and we wish you and your daughter many happy miles in the new car! Team Longo

October 02, 2024

The service attendant kept me informed and the shuttle driver was extremely personable. I will continue to go to Longo Yoyotao More

by Charbabe1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emanual (shuttle driver)
Oct 02, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater! We’re thrilled to hear that our service attendant kept you informed and that our shuttle driver made a positive impression. Your satisfaction is our top priority, and it’s wonderful to know that you’ll continue to choose Longo

October 02, 2024

Great service as always! Got new tires with the great deal saved even more with my rewards points! Loved the enterprise rental cuz the tires weren’t there! Didn’t have to wai More

by Gemtblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Longo Toyota responded

Thank you for your wonderful feedback! We’re glad to hear you had a great experience with your new tires and were able to save with your rewards points. It’s great to know that Augustin’s proactive approach helped make your visit smooth and efficient. Your satisfaction is our priority, Team Longo

October 01, 2024

Sam Ng was fast and helpful with setting up my appointment and the team was quick with the service provided. More

by Isaac L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ng
Oct 02, 2024 -

Longo Toyota responded

Thank you for your feedback! We're glad to hear that Sam Ng was able to assist you quickly and that our team provided prompt service. Your satisfaction is our priority, and we look forward to serving you again in the future! Team Longo

October 01, 2024

I bought 4 different models of Toyota from Longo for my family since 10 years ago. More

by mhcchan
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Longo Toyota responded

Thank you for your loyalty to Longo over the past decade! We truly appreciate your trust in us for your family's Toyota needs.

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