Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Longo Toyota

El Monte, CA

Overview
Employees
Reviews
Vehicles
4.8
4,940 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
Contact Dealership
View Awards

3534 Peck Rd

El Monte, CA

91731

Directions

By Type

Showing 4,940 reviews

December 20, 2024

Fred was professional, easygoing, helpful, and a straight shooter. Enjoyed working with him on the purchase of my vehicle from Longo. More

by JW
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
Report | Print
Dec 20, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater. We truly appreciate your kind words about Fred. It's wonderful to hear that you found him professional, easygoing, helpful, and a straight shooter during your vehicle purchase. We're thrilled that you enjoyed working with him! Team Longo

December 19, 2024

Excellent service! Our service rep, Bruce H. Is the BEST! Prompt, courteous, trustworthy! Keeps us regularly posted on the status of our car! We drive from the San Fern More

by Hybrid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2024 -

Longo Toyota responded

We greatly appreciate you taking the time to share your experience! It’s wonderful to hear that Bruce H. and the entire team have consistently provided you with outstanding service. Your loyalty over the years means a lot to us, and we’re pleased to know that you enjoy the comfort and convenience of our waiting area, along with all the additional services we offer. Happy Holidays - Team Longo Toyota

December 18, 2024

We were so happy with the kindness Lizette Showed us and she was such a professional. Lizette walked us through every step of way. I will sing her praises to everyone I know. What an amazing employee.❤️ More

by maryalice4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lizette Vega
Report | Print
Dec 18, 2024 -

Longo Toyota responded

Thank you so much for sharing your wonderful experience with Lizette! We’re so happy to hear that she made such a positive impact on your visit. Lizette truly goes above and beyond to ensure that every customer feels valued and supported, and we’re delighted that she was able to walk you through every step of the process with professionalism and kindness. Enjoy what you drive and Happy Holidays from Longo Toyota

December 18, 2024

I love this dealership. I’ve been going to this dealership for many many many years and everybody’s respectful. You get good quality work Fast service More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Hui
Report | Print
Dec 18, 2024 -

Longo Toyota responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you’ve had such a positive experience with us over the years. We truly appreciate your loyalty and kind words about our team, the quality of our work, and our fast service. It’s always our goal to provide the best experience for our customers, and we’re so glad to hear we’ve succeeded in doing that for you. Team Longo

December 18, 2024

Micheal was very courteous and professional. I would recommend him. Made my new car buying experience a great one. Explain every detail on how my hybrid vehicle works. More

by Novalao21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malik Abbas
Report | Print
Dec 19, 2024 -

Longo Toyota responded

We truly appreciate your kind words regarding your recent experience with Michael. It's wonderful to hear that he was able to provide a professional and courteous service, and we’re glad he made your new car purchase enjoyable. We’re also pleased that he took the time to explain all the details of your hybrid vehicle, ensuring you felt comfortable and confident with its features. Your recommendation means a lot to us! Team Longo

December 17, 2024

Love Longo. My last two cars bought at Longo. Almost always professional although my last visit someone stole some money out of my car. :/ More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Longo Toyota responded

Thank you for your feedback. We take comments like this very seriously, as we are committed to maintaining the highest standards of professionalism and integrity at Longo Toyota. Rest assured, we will not tolerate any theft, and we are deeply concerned by your experience. We would like to address this matter directly to ensure it is fully resolved. At your convenience, please feel free to contact Jesus Chacara, our Service Manager, at (626) 567-0508 or via email at jesus.chacara@longotoyota.com. We are eager to investigate this incident and take the appropriate actions.

December 16, 2024

Michael service was great. Toyota service was great. Everything went smoothly. I will recommend the dealer. More

by elvamrodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We're delighted to hear that Michael and the entire Toyota service team provided you with a great experience. It's wonderful to know everything went smoothly, and we truly appreciate your recommendation. We look forward to serving you again in the future! Team Longo

December 15, 2024

Max was amazing and provided excellent service for my recent visit. Thank you Max! Keep up the great work! More

by melissamui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Longo Toyota responded

Thank you for sharing your positive experience! We’re so glad to hear that Max provided excellent service during your recent visit. We’ll be sure to pass along your kind words to him. Keep up the great work, Max! Happy Holidays - Longo Toyota

December 15, 2024

Sam is a conscientious and professional person who manages his time well, arranges his work well and makes his guests feel at home. good service! More

by Winnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Ng
Report | Print
Dec 16, 2024 -

Longo Toyota responded

Thank you for your thoughtful comments! We’re glad to hear that Sam provided you with conscientious and professional service. It’s great to know that he managed his time well, arranged his work efficiently, and made you feel at home. We appreciate your recognition of his excellent service and will be sure to pass along your kind words to him! Team Longo

December 15, 2024

Good service friendly people,Mr Albert Lopez gave me a excellent service, thank you so much Mr Lopez. More

by Amalia Olivares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Longo Toyota responded

Thank you for sharing your positive experience! We're glad to hear that you received excellent service from Mr. Albert Lopez. We’ll be sure to pass along your kind words to him. We appreciate your feedback and are happy to know you had a great experience with our friendly team @ Longo Toyota

1
...
6
7
8
...
494