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Longo Toyota

El Monte, CA

4.8
4,834 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,834 reviews

October 10, 2024

Great sales people although could give better deals on vehicles in the 25-30k range. More

by respin15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Longo Toyota responded

Thank you for your thoughtful review on DealerRater! We're delighted to hear about your recent purchase and appreciate your recognition of our dedicated sales team. At Longo, we take pride in being one of the few dealerships that does not sell vehicles over MSRP, ensuring that our customers receive fair pricing. We believe the deal we offered was competitive for the model you were interested in. Please enjoy what you drive and we appreciate your viewpoint

October 10, 2024

Excellent high volume dealership with fair pricing. Highly responsive, no nonsense business practices that make the whole buying process extremely easy. More

by AY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arina Romanovskaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Longo Toyota responded

Thank you so much for your kindness and trust in our dealership and team! We truly appreciate your positive feedback. At our high-volume dealership, we strive to provide fair pricing and maintain highly responsive, no-nonsense business practices. It’s wonderful to hear that you found the buying process easy. We look forward to serving you again in the future! Team Longo

October 10, 2024

Jimmy gave us a thorough explanation of the car-buying process, and his customer service was outstanding. We had a great experience purchasing a car from Toyota Longo dealership. More

by yyjj0226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Longo Toyota responded

Thank you so much for your wonderful review! We’re thrilled to hear that Jimmy provided you with a thorough explanation of the car-buying process and that you had an outstanding experience at Toyota Longo.

October 09, 2024

Exceptional, honest service. Never any mark-ups or overpriced dealer options. Very knowledgeable sales team - Michael Kim is very knowledgeable my fourth Toyota from Longo More

by Ray
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin (Chiho) Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Longo Toyota responded

Thank you for your kind words! We appreciate your feedback and are glad to hear about your exceptional experience with our team, especially with Michael Kim. We pride ourselves on providing honest service without mark-ups or overpriced dealer options. Congratulations on your fourth Toyota from Longo! We appreciate your loyalty and look forward to serving you again. Team Longo

October 08, 2024

I keep returning to Longo Toyota because of the service. I appreciate the waiting area, I’m able to do my work, while I wait for my vehicle. The representatives are helpful and answer my questions. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Longo Toyota responded

Thank you for your continued support of Longo Toyota! We're glad to hear that you appreciate our waiting area and find it convenient for getting work done while you wait. Our team is here to assist you, and it’s great to know that our representatives have been helpful.

October 08, 2024

Fred was so awesome! He really made my car buying experience just go very smoothly. Would absolutely recommend! More

by Dan the man
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Longo Toyota responded

Thank you so much for your purchase and for sharing your positive experience! We're thrilled to hear that Fred made your car buying journey smooth and enjoyable. Your recommendation means a lot to us! If you need anything in the future, don’t hesitate to reach out. Enjoy your new car! Team Longo

October 08, 2024

Jason Kim was very helpful. He made the purchasing process very easy and answered all my questions. More

by deniciaomar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Longo Toyota responded

Thank you for sharing your experience! We're glad to hear that Jason Kim was able to assist you and make the purchasing process easy. Enjoy what you drive - Team Longo

October 08, 2024

Great service! Very patient and addressed all our concerns. Took three very active boys to look at car and hr was very nice and understanding. Would come back. More

by Amvargas1221
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Longo Toyota responded

Thank you for your kind words! We’re so glad to hear that you had a great experience, especially with three active boys in tow! It’s wonderful to know our team was patient and understanding. We’d love to welcome you back anytime! Enjoy your new car! Longo Toyota

October 07, 2024

This is our 3rd time back to Longo Toyota and also the 3rd time we requested for Michael to help us. Great customer service and Longo has the most inventory to select from. More

by Jtvuong05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Longo Toyota responded

Congratulations on your third visit to Longo Toyota! It's fantastic to hear that you've had such a great experience with Michael and that their customer service has consistently met your expectations. Having a wide selection to choose from makes the car buying process even better. Here's to many more successful visits in the future!

October 07, 2024

Great and easy transaction! Very helpful and super friendly! Loved that there was a sense of ease and didn’t feel pressured to add things on the vehicle. Made sure we were satis More

by carmie1122
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Longo Toyota responded

It’s great to know that the transaction was easy and that you felt genuinely supported without any pressure. That kind of friendly service makes all the difference. Enjoy your new ride, and may your future car buying experiences be just as smooth! Longo Toyota

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