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Longo Toyota

El Monte, CA

4.8
4,940 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,940 reviews

December 29, 2024

Excellent dealership. Buying car with longo , and their service center is amazing. All my cars are from longo. More

by Cre8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Longo Toyota responded

Thank you for your continued trust in Longo Toyota! We're so glad to hear you've had excellent experiences with both our dealership and service center. It's wonderful to know that all your cars have come from us. We truly appreciate your loyalty and are here to assist with anything you need. Looking forward to serving you again soon! Happy New Year

December 29, 2024

Dealership was nice, pretty big with a separate section for used car. They have a Starbucks. They have no haggle pricing which can be a pro or con depending on what you’re looking for. Finance office and t More

by katienicholson24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Longo Toyota responded

We’re happy to know that Fred Williams took wonderful care of you during your visit to Longo Toyota! Thank you for sharing your experience and highlighting our spacious dealership, separate used car section, and amenities like Starbucks. We're glad to hear the no-haggle pricing, as well as the helpfulness and efficiency of our finance office and cashier, made a positive impression. If you need anything further, don't hesitate to reach out. We appreciate your business and hope to see you again soon! Happy New Year

December 28, 2024

Very friendly and informative. Isaac was very efficient and helpful for us as we chose our car. More

by Ian.h.chick
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Longo Toyota responded

Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Isaac was able to assist you efficiently and make your car-buying process a positive one. We truly appreciate your feedback and are grateful for your trust in our company. If you have any more questions or need further assistance, don't hesitate to reach out. Enjoy your new car! Happy New Year - Team Longo

December 28, 2024

I had a great experience, I definitely recommend Mr. Ruben. He made the process smooth. More

by angiezactenco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Longo Toyota responded

Thank you for sharing your great experience! We're so glad to hear that Ruben was able to make the process smooth for you. Your recommendation means a lot to us, and we truly appreciate your feedback. If you need any further assistance, feel free to reach out. Enjoy your new vehicle! Happy New Year - Team Longo Toyota

December 28, 2024

Great sevice, honest feedback and recommendations you can track with a dealer record and competitive pricing, get the price and take the time to compare if there is any doubt and you’ll see. More

by abesaint876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Longo Toyota responded

Thank you for your wonderful feedback! We appreciate you recognizing our honest recommendations, competitive pricing, and transparency. We always aim to provide our customers with the best service, and we're glad it made a positive impact. If you have any questions or need further assistance, feel free to reach out. We're here to help! Happy New Year and please hurry back - Team Longo

December 27, 2024

Excellent vehicle selection. Excellent sales support. Unfortunately they are still using a redundant, sluggish and archaic checkout process. I've bought three cars in the past ye More

by Edward Jack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint on DealerRater. We truly appreciate your feedback regarding our excellent vehicle selection and sales support. We're sorry to hear about your frustration with our checkout process. We understand that the process can feel redundant, sluggish, and archaic, especially when compared to the quicker experiences you've had with Tesla and CarMax. Your experience helps us identify areas where we can improve, and we’re actively working to streamline and modernize our checkout procedure. Thank you for your patience, and we hope to provide a more efficient experience in the future. Team Longo

December 22, 2024

Each time we bring our 2015 Prius for service, we are very grateful for the attention given to us by Mandi Davis. She is excellent at explaining everything. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We are so glad to hear that Mandi Davis continues to provide you with excellent service and clear explanations each time you bring your Prius in for maintenance. Mandi is truly dedicated to ensuring every customer feels informed and well taken care of, and we're thrilled that she’s been able to make such a positive impact on your experience. Happy Holidays - Team Longo

December 22, 2024

Fred Williams is an amazing person who cares for his customers like family. He’s patient and well informed of the products he is selling. Fred is professional and honest and willing to answer all ques More

by jon.b69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Longo Toyota responded

Thank you so much for sharing your wonderful experience with Fred Williams! We are thrilled to hear that he made your car buying process straightforward, stress-free, and enjoyable. Fred truly cares about his customers and is committed to providing honest, knowledgeable service, so it’s fantastic to know that his efforts made such a positive impact. Team Longo

December 21, 2024

Abel made my car shopping experience amazing. I brought him a difficult task and he made it seem like it was no problem and was able to get me the numbers I wanted and left with a vehicle better More

by Kimberly N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel Duran
Dec 23, 2024 -

Longo Toyota responded

Thank you so much for sharing your fantastic experience! We're so glad Abel was able to make your car shopping journey a seamless and enjoyable one. It’s wonderful to hear that he not only met but exceeded your expectations, helping you find a vehicle that was even better than you imagined. We truly appreciate your kind words and are thrilled that Abel made your 2024 end on such a high note! We look forward to assisting you again in the future. Team Longo

December 21, 2024

Great service Jorge! I will recommend to my friends when they need a car in the future. More

by Jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Longo Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Jorge provided you with great service. It means a lot to us that you’re recommending us to your friends, and we’re grateful for your trust in our team. Happy Holidays - Team Longo

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