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Longo Toyota
El Monte, CA
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office.
If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities.
Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon!
Team Longo Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday Closed
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday Closed
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,839 reviews
February 26, 2024
Brought my car in for service and they were able to finish my car quickly. finish my car quickly. More
by Ahernandez
February 26, 2024
Longo is a well organized and clean dealership, I’m never waiting long, and always leave satisfied waiting long, and always leave satisfied More
by Myanire93
February 25, 2024
Effortless purchase. Great staff. Good communication. Quick transaction. I would recommend this dealership for a new or used purchase. Great staff. Good communication. Quick transaction. I would recommend this dealership for a new or used purchase. More
by Bobby
Employees Worked With
February 25, 2024
Fast service and excellent service. Great experience. I highly recommend Mr Perez as a service consultant Great experience. I highly recommend Mr Perez as a service consultant More
by 50plascencia
Employees Worked With
February 25, 2024
Worst dealership ever! They didn't have the car we wanted, and told us to go to different dealership to do the test drive. What kind of a dealership tells customers to go They didn't have the car we wanted, and told us to go to different dealership to do the test drive. What kind of a dealership tells customers to go to other dealership to do a test drive and buy the car at Longo! They didn't even try to find different model/series that's closer to the one we wanted for a test drive. The salesman asked us for $500 deposit and told us he will let us know when they have the car! It was very odd and weird experience I've ever had. I would never buy a car at the place with a rude salesman, a salesman who doesn't want to work. More
by Clair
Employees Worked With
February 24, 2024
I always service my cars at longo Toyota, and they are always provide excellent customer service and never had an issue with car services, always after being sercice, the car feels so smooth when you driv always provide excellent customer service and never had an issue with car services, always after being sercice, the car feels so smooth when you drive it! Thank you! More
by maramiz90
Employees Worked With
Johan Ramirez
February 23, 2024
Service advisor was very straightforward about what had to be done to my truck, very concise and knowledgeable. When he said that the service will take about 1 1/2 hours, I received a text from him telling to be done to my truck, very concise and knowledgeable. When he said that the service will take about 1 1/2 hours, I received a text from him telling me that it’s ready and I just waited about an hour. More
by melfer 321
Employees Worked With
Brian Bernal
February 22, 2024
Jimmy is the best. He explained things well and answered our questions. He clearly communicated what to expect and what is required. He was generous with his time with He explained things well and answered our questions. He clearly communicated what to expect and what is required. He was generous with his time with us and a pleasure to deal with. He and his manager JJ made my whole car buying process stress-free and easy. More
by Verdi V.
