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Longo Toyota

El Monte, CA

4.8
5,295 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,295 reviews

March 08, 2016

Friendly and great Customer Very friendly and helpful. I felt like they had my best interest in mind and they welcomed me like a member of the Toyota family. More

by scionFRS4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2016 -

Longo Toyota responded

Good Afternoon it's Longo Toyota/Scion. We all just wanted to thank you for taking time to post your review about one of our team members. Congratulations on your newly purchased vehicle from Longo and know that we're all very honored you've selected Longo for your car care needs. Make it a great day, Kary Loefler

March 07, 2016

Great friendly service Came into dealer expecting to be hassled NOT the situation at all. I was greeted by Takin. He was extremely patient and explained until we understoo More

by Wendee32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Mar 08, 2016 -

Longo Toyota responded

Hi Wendee32 Hi my name is Kary Loefler and I manage our online reputation. We understand that you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota/Scion for your car care needs. Make it a great day and hurry back Kary Loefler Guest Relations Director 626.580.6057

March 06, 2016

Best var buying experience yet! I dealt with Fred Williams from Longo's Internet Sales Dept. He was referred to us by a friend. Fred was extremely helpful and professional. He was More

by jjett8418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2016 -

Longo Toyota responded

Hi JJETT8418, Good Evening HYT. My name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. I just wanted to say THANK YOU for putting a smile on my face today and posting this wonderful review about our efforts. I cannot wait to share this with Fred Williams, I know it will make his day, it certainly has made mine. Once again, thank you for being the most important part of our business and keep spreading the word about Longo, we can never have enough business. Kary Loefler Guest Relations Director 626.580.6057 kary.loefler@longotoyota.com "

March 06, 2016

New Prius owner First time Prius buyer. David Reyes answered all my questions with direct answers. He worked with me to find the best car and deal for my needs. This More

by DS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 08, 2016 -

Longo Toyota responded

Hi DS, WOW what a great review - Hi my name is Kary Loefler, Guest Relations Director for Longo. I just wanted to say Woot Woo on the purchase of your vehicle and congratulations from all of us here at Longo. Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota/Scion 626.580.6057

March 05, 2016

Friendly, helpful, like family Issac Banos And The Team At Longo made us feel welcome the moment we stepped onto the lot. The financial people were friendly and professional. Not sc More

by Corollaguy84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2016 -

Longo Toyota responded

CONGRATULATIONS on your new purchased vehicle. Hi my name is Kary Loefler, Guest Relations Director for Longo Toyota/Scion. From all of us here at Longo, we just wanted to say THANK YOU for sharing with others about your experience. I will make sure that Isaac receives a copy of this review. I know it will make his day, it certainly has made mine. Welcome to the Longo Family. Kary Loefler Guest Relations Director 626.580.6057

March 04, 2016

Good Experience I had a wonderful experience working with Isaac. During the negotiating process, I found out Isaac's the father to a fellow US Marine. He took good More

by ShawneM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Longo Toyota responded

Good Afternoon ShawneM CONGRATULATIONS on your newly purchased vehicle nice job! I am sooooo delighted to read of the caring attention that was provided by Isaac to you. We know how important it is not only to meet our guests expectations, but to exceed them as well. Thank you once again for sharing with others about your experience Have a great/safe weekend Kary Loefler Guest Relations Director kary.loefler@longotoyota.com

March 03, 2016

Buying a car Cassey castaneda at Toyota got my car with great price come to him to get ur car. Was great experience with this sales person. 100% More

by Mrfilms16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Longo Toyota responded

"WOW what a great review - Hi my name is Kary Loefler, Guest Relations Director for Longo. I just wanted to say Woot Woo on the purchase of your vehicle and congratulations from all of us here at Longo. Make it a great day and welcome to the Longo Family! Kary Loefler "

March 03, 2016

Amazing service easy and painless Went in to get a vehicle and was a pleasure to link up with David Reyes, he helped my wife and I choose a vehicle for our family. The transaction was More

by Rtobar16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 04, 2016 -

Longo Toyota responded

Hi Rtobar16, My name is Kary Loefler, the Guest Relations Director for Longo Toyota/Scion. I wanted to thank you for taking time out of your day to let us know about your experience visiting our dealership. I’m delighted to read of the caring attention you received from David, he’s certainly an asset to our team. Keep spreading the word about Longo / David we can never have enough business Kary Loefler Guest Relations Director kary.loefler@longotoyota.com

March 03, 2016

Awesome Experience I initially went in just to test drive a vehicle but walked out with a brand new (used) car! Fred Williams is the most down to earth sales consultant More

by yeseule20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2016 -

Longo Toyota responded

CONGRATULATIONS on the purchase of your vehicle Nice Job! Hi my name is Kary Loefler and I manage our online reputation and came across your review. We can't thank you enough for the taking time out of your day to share with others about your experience. THANK YOU * THANK YOU * THANK YOU! Welcome to the Longo Family and hurry back.. Kary Loefler Guest Relations Director "

March 03, 2016

Great buying experience Hooked me up with a great price and a great car. Was a pleasant experience interacting with him. Knowledgeable about the vehicle youre interested in a More

by Hgsanchez27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2016 -

Longo Toyota responded

Thank you for sharing with others about your experience with Cassey - I know he will be excited to read this review. Keep spreading the word about Longo, we can never have enough business. Congratulations on your purchase, call us if you need us! Kary Loefler Guest Relations Director 626.580.6057

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