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Longo Toyota

El Monte, CA

4.8
4,839 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,839 reviews

March 01, 2024

JJ was awesome and he went above and beyond. He’s always on point with his customer service and customer care! I really appreciate how he takes his time with us his clients. He is so caring and More

by cguillen_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Longo Toyota responded

Longo Toyota is so humbled after reading your review and we cannot wait to share this with JJ and his reporting Mgmt team. It's our honored to always serve you and so thankful you're okay after your bee sting, OUCH. Hurry back!

February 29, 2024

Great customer service. Many amazing cars to select from to fit your wants and needs. More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Longo Toyota responded

We're happy knowing Vanessa visiting Longo Toyota sales, you were able to locate the perfect vehicle. Enjoy!

February 28, 2024

we recently bought our used vehicle from longo toyota with salesman Ruben Cardenas. he was the beat salesman we can ever ask for. he helped us find the right car on right price. he was very helpful and c More

by muna ghale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Longo Toyota responded

Thank you for the trust you have in our company (Longo Toyota) and team (Ruben). Call us if you need us, we're always here to listen

February 28, 2024

Pleasure to work with all the people I interacted with. Hose and Henery were especially great. More

by 3579glenbo9753
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hiep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Longo Toyota responded

Thank you for sharing your viewpoint online and delighted knowing the team @ Longo Toyota Sls took amazing care of you.

February 28, 2024

Very friendly service large selection of vehicles and good pricing easy access to go in and out More

by sergiosilva7486
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota and allowing us to serve you and your auto care needs.

February 27, 2024

Mr. Kim was knowledgeable and knows his cars. The place was clean and busy for rainy day. Process just took a little longer than expected. Starbucks is next door but would have been better to be offered a More

by aydeaparicio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Longo Toyota responded

Thank you for coming in on such a rainy day to our dealership and we're sorry coffee was not readily avaiable, distance wise for you to get a cup of java. We've shared your viewpoint with the appropriate team. Congratulations - Team Longo

February 27, 2024

When my air conditioner is turned on there is a fast clicking noise noise near passenger side More

by Kagetora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Longo Toyota responded

We know this matter is important to you, which makes it even more important to us @ Longo Toyota. Due to your screen name, we're unable to research your visit | vehicle in detail. At your convenience, please feel free to contact either our Guest Relations Dept and ask for Kary Loefler @ D: 626.580.6057 or E: kary.loefler@longotoyota.com or we encourage you to contact your service consultant to discuss this matter further. Thank you for your review!

February 26, 2024

I was totally impressed with the way the transaction was handled with the purchase of the 2021 Toyota Murai More

by Kaptkronos887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abel Duran
Feb 26, 2024 -

Longo Toyota responded

Enjoy your beautiful Mirai and thank you for coming to Longo Toyota for your auto care needs.

February 26, 2024

I enjoy the service and attention given at the dealership by the whole staff onsite. More

by HAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurence Ruiz
Feb 26, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota service center

February 26, 2024

This is a large dealership with plenty of cars to choose from. It is very clean and modern More

by Braakattack
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Longo Toyota responded

Thank you for visiting Longo Toyota Sls Dept and happy knowing Fred Williams and the sales team took amazing care of you and your auto care needs. Enjoy!

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